How the Role of Artificial Intelligence is Changing During the Pandemic

Seasoned technology executives host a weekly discussion to highlight how IT teams and leaders can prepare to be agile and scalabale in an ever changing world.

To say 2020 has been a year of change is a monumental understatement. Everything from the way we socialize, to how we receive health care, to how we work, has changed massively. The hosts of The Suite Spot  — Carlos Vargas, Howard Holton and Paul Lewis — spoke with Michael Davidson, Senior Data Scientist, Microsoft  about some of the changes that businesses had no choice but to make.

Davidson feels that these challenges provided learning opportunities for businesses. He presented companies shifting to remote work as an example, “The hardest gap to overcome is the one you mentioned and that’s accepting that it’s even possible. And once you’ve done it a few times, it doesn’t become rote. I mean every project has its own challenges, but just the belief that you can do it, I think is probably the biggest hurdle for most leadership teams to overcome,” Davidson said.

He feels that once companies have seen the positive outcomes of change, it becomes easier to enact more change. Especially when you have to react to some sort of catastrophic change in the operating environment. Davidson suspects that a lot of the workplace changes we’ve seen may remain, even once social distancing guidelines are a thing of the past. “As much Covid is obviously a tragedy of proportions we haven’t seen, but at the same time like anything in life, hopefully we can learn from it,” Davidson noted. He finds it hard to believe that workers will be eager to resume long, inconvenient, and expensive commutes, when working remotely has suited them just fine — especially in the tech industry. “It’s nonsensical, right? We’re showing most, many of these jobs can be done at home. And for those that can’t Fair enough, but certainly in most of our lines of work, it’s probably 95% of what it was,” Davidson stated.

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