Skip to content
MarketScale
Demo
EY logo

Global professional services insight for enterprise decision-makers.

EY is a global professional services firm offering assurance, consulting, tax, and strategy services to businesses across industries and geographies. Their MarketScale channel publishes expert perspectives on capital markets, workforce trends, and the operational challenges facing enterprise leaders today. EY's content draws on the firm's global network of professionals to give B2B buyers access to informed, data-backed thinking.

154 episodesVisit website ↗
Channel Brief·EY · 154 episodes
Updated Feb 20, 2026

Resilience, adaptation, and real relationships drive professional success.

EY's content argues that authentic growth comes from navigating failure and building trust across industries, not from overnight wins or technology alone. It grounds this thesis in named leaders' journeys and workplace research.

EY's channel presents a consistent thesis: professional and organizational success depends on resilience, intentional relationship-building, and adaptability across roles and industries, not on glamorized overnight wins or technology shortcuts. The content backs this argument through named leaders' career transitions, specific workplace engagement metrics, and research on how authentic connection and purpose-driven action shape long-term outcomes.

Drawn from Resilience, Reinvention, and the Relentless Pu… and 5 more →

“Over 20% of small businesses fail within their first year, nearly half within five years.”

U.S. Bureau of Labor Statistics, cited in Larry North episode

By the numbers

42%

year-over-year rise in U.S. hospital CEO turnover 2022-2023

50%+

member engagement rate at Personify Health platform

19

average monthly platform interactions per Personify member

7x

higher engagement likelihood for recognized employees versus unrecognized

What the channel argues

InsightUnannounced surveys are now the norm; SPDs must maintain year-round compliance readiness.→
InsightMichigan has fallen to its lowest-ever per capita income ranking, signaling urgent education and workforce gaps.→
DataPersonify Health reports 50% plus member engagement with 19 platform touches per month.→
DataOnly 41% of first-time, full-time undergraduates graduate within the traditional four-year timeframe.→
Data70% of U.S. employers report struggling to find workers with the right skills.→
DataAuthentic workplace connection boosts employee engagement; recognized employees are seven times more likely to stay engaged.→

What you'll learn

•Why career success depends on resilience and adaptability across industries, not titles or credentials alone.
•How authentic workplace connection and belonging drive measurable retention and engagement outcomes.
•Why new leaders must prioritize listening and diagnosis over immediate action in their first 90 days.
•How AI is moving from strategic discussion into frontline operational workflows, specifically in sterile processing and patient monitoring.
•What skills-based credential programs can do for institutions facing enrollment pressure and employer talent gaps.

What to do about it

→Invest in relationship-building and mentorship as core career development strategy, not ancillary support.
→Evaluate and redesign first 90 days onboarding for new leaders to emphasize listening, diagnosis, and trust-building before action.
→Audit your organization's real-time compliance and documentation readiness across operational departments, treating it as a year-round expectation.

Who and what shows up

Larry North

Fitness icon and private equity leader

His transition from fitness to PE exemplifies how resilience and adaptability drive success across industries after major setbacks.

Censis

Healthcare technology company

Developed Final Check, a computer vision system deployed on sterile processing assembly tables to eliminate tray errors before surgery.

Dr. Penny Schultz

Assistant Director of School Safety and Security, Chesapeake Public Schools

Articulates how SROs function as mentors and community connectors integrated into school culture, not just enforcement officers.

Becky Jackson Curran

Motivational speaker and disability inclusion advocate

Demonstrates how organizations create genuine belonging by moving beyond compliance toward understanding and valuing difference.

Personify Health

Health navigation and engagement platform

Reports 50% plus engagement with 19 monthly platform touches per member across 26 million covered lives, showing scalable personal engagement model.

Questions this channel answers

Q

What separates leaders who succeed from those who burn out?

Resilience, adaptability, discipline, and willingness to learn from failure, combined with the ability to build authentic relationships and trust across organizations.

Resilience, Reinvention, and the Relentless Pursuit of G… →
Q

How do you build workplace cultures where people feel they belong?

By moving beyond compliance and policies toward genuine understanding, recognizing people's lived experiences, and creating environments where they don't have to hide parts of their identity.

Inclusion Beyond Compliance: What It Really Takes to Bui… →
Q

How can small colleges stay relevant in a skills-driven labor market?

By rethinking missions to balance tradition with innovation, embedding credential-based and employer-aligned programs, and addressing the 70% of employers struggling to find workers with the right skills.

Workforce Success and Innovation-Driven Growth with Pres… →
Q

What does it take to effectively integrate AI into healthcare operations?

Positioning AI as a second set of eyes supporting frontline staff rather than replacing them, addressing real operational pain points like tray verification errors and alert fatigue in patient monitoring.

Censis’ Final Check Uses Computer Vision to Eliminate Tr… →
Q

Why is survey readiness a year-round responsibility, not seasonal?

Because accrediting bodies now conduct unannounced surveys expecting consistent compliance, real-time documentation, and adherence to manufacturers' instructions for use on any given day.

Survey Ready Every Day: Why It’s Not Just a Once-a-Year … →
Topics:Leadership transitions and first 90 daysWorkplace belonging and inclusion cultureCareer pathways and mentorshipAI in operational workflowsHealthcare workforce and clinical education
Themes:From glamour to grit: authentic success through failure and adaptationRelationship and belonging as measurable business driversTechnology as operational support, not replacement for human judgment

Industry context

Nearly all CEOs expect AI to change workforce strategy within three years, driving urgent reskilling initiatives across large enterprises. Leadership transition challenges are intensifying amid forces reshaping management expectations.