The Key Ingredients for Successful In-Person Events

In the latest episode of On Time In Full, a podcast from Designed Conveyor Systems (DCS), host Gabrielle sits down with Alexa Brock, Strategic Development at DCS, to discuss the evolving role of in-person events and trade shows in the logistics and material handling industry. With a deep dive into the value of face-to-face interactions, Alexa shares key insights on how DCS leverages these events to build meaningful relationships, engage with industry advancements, and stand out in a crowded market.

Alexa highlights that in-person events allow companies like DCS to showcase their offerings in an interactive and creative way. For example, at MODX, DCS featured their WES software with a large Datum display, giving attendees a hands-on experience with DCS-branded swag like Starbucks gift cards and golf balls. This engaging approach helps prospects visualize how DCS’s solutions could work in their own operations.

Beyond the flashy booths and innovative displays, Alexa explains that DCS places a strong emphasis on relationship building. “We’re not transactional,” she says. “We take the time to get to know people, understand their challenges, and see if there’s a cultural fit before moving forward.”

The podcast also explores how DCS prepares for trade shows, including the pre-show outreach and off-site events that help strengthen connections. Alexa emphasizes the importance of follow-up after events, noting that DCS’s approach is focused on relationship building rather than hard selling.

In-person events are not just about lead generation—they’re also an opportunity for team building and collaboration. Alexa encourages companies to use these moments to deepen internal relationships, making trade shows both a business and team-building opportunity.

Follow Along for More Episodes!

Recent Episodes

When it comes to building a complete IntelliFinishing system, Midwest Finishing Systems is a key partner—and for good reason. As John Claman of IntelliFinishing explains, the partnership isn’t just based on quality equipment, but on years of close collaboration and a shared commitment to delivering top-tier finishing systems. One of the biggest advantages of working…

Planning for growth is a critical part of any capital investment—especially when it comes to finishing systems. One of the biggest advantages of an IntelliFinishing system is its modular, flexible design, which makes it far easier to scale than traditional chain-based monorail or power-and-free systems. As John Claman of IntelliFinishing explains, these systems are built…

Although the company wasn’t known as IntelliFinishing’s back then, the company’s roots date back to 2008, . The story began when Caterpillar identified the IntelliTrak conveyance system as a promising foundation for a new kind of finishing system—one that could offer smarter control and greater flexibility. To bring the concept to life, three companies…