Fostering a Culture of Engagement is Key to Combating Employee Disengagement and Quiet Quitting

Employee engagement in the U.S. workforce has reached an alarming 11-year low, with only 30% of employees actively engaged at work, according to Gallup. This significant drop in engagement and rise in disengagement highlights a pressing challenge for leaders across various industries on how to foster a culture where employees feel motivated and valued.

What strategies can leaders implement to transform disengagement into proactive engagement within their organizations?

Holistic Leadership: The Future of Work & Education in Healthcare,” hosted by Geoffrey M. Roche, features Tom Willis, co-founder and partner at Phoenix Performance Partners and author of “The Great Engagement: How CEOs Create Exceptional Cultures.” Together, they delve into the intricacies of fostering a culture of engagement in the workplace.

Key Points of Discussion:

  • Engagement as the Antidote to Resignation: Willis emphasizes that focusing on engagement, rather than resignation, can counteract the trend of “quiet quitting” and disengagement.
  • Creating a Culture of Belonging and Psychological Safety: Effective leadership requires balancing psychological safety with encouraging employees to exercise psychological courage.
  • Leadership’s Role in Stress Alleviation: Leaders need to adopt a strategic approach to reduce workplace stress, ensuring a more supportive and productive environment.

Tom Willis is a seasoned leader with a diverse background in education, consulting, and executive management. He has served as CEO of Cornerstone and worked as a consultant with PricewaterhouseCoopers and an engineer at Intel Corporation. With degrees from the University of Michigan and an MBA from the University of Notre Dame, Willis brings a wealth of knowledge and experience to his role at Phoenix Performance Partners. He is also the author of “The Great Engagement: How CEOs Create Exceptional Cultures.”

Recent Episodes

Dr. Sam Ambewadikar returns to break down Anthem’s Whole Health Index (WHI)—a powerful tool that distills medical, social, environmental, and behavioral data into a single score (0–100) to identify members most at risk. By surfacing factors like transportation deserts, housing instability, or food insecurity, WHI enables Anthem care managers and advocates to proactively match members…

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…