Contractual Compliance Sustains a Better Building

Any organization that owns buildings understands the importance of maintaining them with regular service calls. Many have contracts with service providers, but not all of them are met on time. If that occurs, building owners can find themselves in need of emergency repairs to their HVAC unit.

That’s not the case for today’s guest on 10 Minutes to a Better Building. Host Tyler Kern spoke with Barry Shirey, Service Team Lead at Boland, on the subject of contract compliance.

“The main focus on my service team, which includes seven, is to perform contracts on a monthly, quarterly or annual basis. It’s an important role for the company. All we do are contracts,” Shirey explained.

Before Shirey’s team became contract-specific, all service teams had to juggle those and many other types of work. The company wanted to have full focus on these contracts to ensure they were always meeting customer expectations.

“Industry-wide, the compliance for contracts is 70-85&, which is fine unless you’re in that 30-15%. For the last eight months, we’ve been 100% compliant,” Shirey said.

Being timely with contracts helps building managers avoid surprises, from something catastrophic like a system-wide shutdown to something relatively minor like unchanged filters. One simple maintenance misstep could wreak havoc on a building’s AC unit.

Shirey also noted that many are returning to buildings that have been unoccupied for over a year. “It’s a busy time, and there’s a wealth of work out there to get these buildings ready for occupancy,” Shirey added.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

future of fiber
The Future of Fiber: Strategies and Collaboration
May 14, 2025

As next-generation broadband continues to transform digital experiences across the U.S., Internet Service Providers (ISPs) are reshaping how we think about infrastructure, speed, and scalability. The industry is no longer just about faster speeds—it’s about smarter service, tailored rollouts, and future-ready networks that can meet the evolving needs of homes, businesses, and communities. In this…

Read More
HVAC
The Evolution of HVAC Media Through the Eyes of Kyle Gargaro
May 13, 2025

The HVAC industry is no longer just about furnaces and air conditioners, and neither is HVAC media. It’s an ever-evolving ecosystem, shaped by technological advances, regulatory changes, and shifting workforce dynamics. With more than a century of history, publications catering to HVAC-related news, such as ACHR News, have played a crucial role in keeping…

Read More
College admissions
Getting Elite Level Support for College Admissions with ESAI Founder Julia Dixon
May 12, 2025

College admissions have long favored those with access—whether that’s legacy ties, zip code advantages, or the ability to afford pricey private consultants. But now, the game is changing. Artificial Intelligence is emerging as a powerful equalizer in education, and one startup is turning that promise into reality. Just days ago, Shark Tank investor Mark…

Read More
AI
Classroom AI: Who Should It Serve First—Teachers or Students?
May 12, 2025

Artificial intelligence is rapidly transforming nearly every sector, and education is no exception. As AI capabilities evolve, tech giants like OpenAI, Google, and Meta have increasingly showcased education as a core use case in product rollouts. But the tools being created often split along a critical divide: are they meant for teachers, or for…

Read More