Roof Talks: A Company and Culture as Energizing and Exciting as the Industry Changing Solutions it Provides – Fortis Warranty
Fortis Warranty is now hiring key positions! On this episode of the Roof Talks podcast, Rick Lewis, President and CEO of Fortis Warranty, and David Schupmann, Senior Vice President of Sales and Marketing for Fortis Warranty, sat down with host Sean Heath to discuss the type of personality that would thrive working with their disruptive approach to the industry.
The first rule of creating a successful environment is getting the employees to buy in to the culture, Lewis said.
“Most importantly, they (need to) believe in what we’re doing. They believe in the product,” he said. “They want to be a part of an innovative, kind of ‘Uber’ paradigm shift solution, if you will, in an industry.”
It is entirely possible for a new employee to achieve significant success without having an encyclopedic knowledge of roofing at the start, Schupmann added.
“We really believe that selling Fortis is a service. We believe that it’s very different than product sales,” he said. “It’s much more consultative in the way that we approach it. So that’s important to us. The roofing? Not so much.”
The reputation of a company’s partnerships can be a spectacular resource, as well, Lewis offered.
“Lloyd’s has afforded us the ability to, one, use their name, which is considerably important,” he said. “They’re broadly understood to be the world’s leader in underwriting specialty risk.”
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