Why Healthcare Facility Managers Choose One Go‑To Company

In this edition of  Restoration Journeys, Jason McClaren, Regional Director of Plant Operations for Reunion Rehabilitation Hospitals, shares why having a healthcare‑trained restoration partner makes all the difference. A former firefighter and Air Force veteran, Jason brings a unique perspective to facility preparedness—emphasizing the importance of planning ahead, especially in healthcare where lives and operations depend on speed and precision.

Jason works closely with BMS CAT through annual preparedness “lunch and learns,” where staff review rapid‑response kits, update emergency contacts, and walk through disaster protocols. These sessions ensure that when something happens, everyone knows exactly what to do.

One unforgettable example came on Christmas Day, when a vandal tampered with a water dispenser, causing massive basement flooding. “We were dealing with a catastrophic event,” Jason recalls, “but BMS CAT was on-site within hours.” The team acted quickly, containing the damage, setting up temporary barriers, and beginning the restoration. Thanks to their healthcare experience and streamlined coordination, the hospital was back to full operation within weeks.

Jason also highlights how BMS CAT’s expertise in infection control plays a vital role—using negative-pressure containment, thorough documentation, and strict compliance to protect patients and staff throughout the restoration process.

In healthcare, downtime isn’t just costly—it’s dangerous. That’s why Jason’s advice to other facility leaders is simple: “Be ahead of the game.” Whether it’s a flood, storm, or another emergency, a trusted, healthcare‑trained restoration partner like BMS CAT can be the difference between disruption and rapid recovery.

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