Achieving Alignment, Accountability, and Sustainable Culture through Partnership

June 7, 2023

Marquette Savings Bank discuss their journey of transformation and the positive impact of working with TSG, on their strategic plan.

They reflect on the initial state of the bank, where various processes were already in place for monitoring performance, coaching employees, and sales coaching. However, there was a realization that these efforts needed to be brought together and aligned in a comprehensive package. The goal was to ensure consistency across the entire bank and gain the buy-in of managers.

They highlight the significance of the partnership and how it facilitated the alignment of coaching, management styles, and the strategic plan. TSG’s involvement helped create a roadmap, challenge the bank’s objectives, and foster accountability throughout the process. Feedback from employees was considered crucial, and achieving the objectives aligned with the strategic plan was a key focus.

Looking to the future, they express excitement about sustaining the progress made and further embedding the changes within the bank’s culture. They emphasize the importance of providing tools and support to managers, fostering a foundation for career development, and encouraging a culture of sustainability. The overall outcome has been increased employee satisfaction, engagement, and happiness.

Recent Episodes

Ace Gardner and Jacob Lewis discuss NIL Deals and Transfer Portals
View episode

College sports is undergoing a significant transformation with the advent of Name, Image, and Likeness (NIL) rights and the increasing prevalence of transfer portals. These changes are reshaping how college staff operate, presenting both opportunities and challenges. With the rise of NIL deals and transfer portals, understanding the behind-the-scenes impact on college coaching staff…

sales process automation
View episode

Amid the rapid pace of technological advancements, sales processes are undergoing significant changes. Companies are increasingly pressured to enhance efficiency, accuracy, and customer satisfaction. According to Forrester’s 2023 report, a staggering 90% of global business buyers experienced stalled purchasing processes due to economic headwinds, emphasizing the importance of price transparency and the need for…

thaly palanisamy as new president
View episode

Stenograph, LLC is pleased to announce Thaly Palanisamy as president. In his role, Mr. Palanisamy will guide Stenograph in executing its strategic vision: Empowering the capture, preservation, and accessibility of verbatim records. “Thaly’s leadership skills, combined with the Stenograph strategy deployed by our talented team, will ensure success as we charter our course for the…