Driving Success Through User-Centric Product Development

 
In today’s rapidly evolving digital landscape, entrepreneurs and business leaders face the challenge of developing products that truly resonate with their target audience. Understanding user needs and preferences has become essential for driving success and achieving business growth. Companies that prioritize user-centric product development are more likely to experience higher customer satisfaction and increased revenue.

What does it take to create products that meet the needs of users in a rapidly changing digital world? How can entrepreneurial leaders navigate technological challenges and inspire innovation within their organizations?

In this episode of Power Up with Manal, host, Manal Keen, sits down with Drew Dillon, Principal at ProductBridge, to delve into the importance of user-centricity in product development. What does it take to create products that meet the needs of users in a rapidly changing digital world? How can entrepreneurial leaders navigate technological challenges and inspire innovation within their organizations?

Drew Dillon states that, “user-centered design is not a one-time event. It’s an ongoing process that requires continuous learning and adaptation. As user needs and expectations evolve, we need to be agile and responsive in our approach”.

The challenges entrepreneurs face in the ever-changing technological landscape are expansive and there is no time like the present to explore strategies for inspiring entrepreneurial leadership within organizations. Through the conversation, the two discuss valuable insights and practical tips for driving success in the digital age.

Drew and Manal discuss…

  • The significance of user-centric product development and its impact on business growth.
  • Navigating technological challenges and embracing emerging technologies.
  • Cultivating entrepreneurial leadership, fostering innovation, and empowering teams.

“Understanding the needs and desires of your users is the key to building successful products. It’s not enough to rely on your own assumptions or industry trends. You have to actively listen to your users, gather feedback, and iterate based on their input. That’s how you create products that truly resonate and drive business growth”, says Drew.

Drew Dillon is a seasoned entrepreneur and product development expert. With over 15 years of experience in the tech industry, he has successfully led numerous product development initiatives, driving innovation and growth. Drew holds a degree in Computer Science from Virginia Tech and has been recognized for his contributions to the field, including receiving the Entrepreneur of the Year award in 2019. In 2020 he founded Burb and continues to work as principal at ProductBridge.

Follow us on social media for the latest updates in B2B!

Image

Latest

team
When Your Team Becomes the Bottleneck
February 25, 2026

In a candid take on organizational blind spots, Mollie Gaby, Principal at CG Infinity, highlights a hard truth many leaders avoid: sometimes your biggest pain point isn’t your technology or your strategy — it’s your staff. A common red flag is resistance to change. When team members are unwilling to explore new tools, automate…

Read More
asset visibility
Diagnosing Your Capital Asset Health: Why Asset Visibility Is the New Financial Imperative in Healthcare
February 25, 2026

Hospitals and surgery centers own millions of dollars in equipment — but owning assets and having actionable visibility into them are two different things. Most systems maintain inventories, yet many struggle with outdated records, fragmented tracking, and limited insight into useful life or service contracts. With nearly half of U.S. hospitals reporting negative operating…

Read More
CFO
From Public Accounting to CFO: The Leadership Wake-Up Call
February 25, 2026

The CFO seat is being rewritten in real time. Today’s finance leaders are expected to drive growth, lead enterprise-wide systems transformations, and shape AI strategy—while still keeping the close, controls, and capital story airtight. Gartner reports that 59% of finance leaders are already using AI in the finance function, underscoring how rapidly the role is…

Read More
restorative practices
Building Safer Schools Through Restorative Practices
February 24, 2026

School Safety Today podcast, presented by Raptor Technologies. In this episode of Principals of Change, host Dr. Amy Grosso sits down with D’Jon Pitchford, Assistant Principal at Kelly Lane Middle School in Pflugerville ISD, to explore what school safety really means. Pitchford reframes safety as more than physical security—emphasizing trust, restorative practices, campus culture,…

Read More