Empowering Higher Education Through Digital Transformation with Thirdera’s Edify
Higher education is at a crossroads, caught between legacy systems and the digital expectations of modern students and families. The traditional patchwork of disconnected support services no longer meets the demands of today’s tech-savvy learners. As institutions strive to deliver seamless, intuitive experiences, digitization and automation have become more than just buzzwords—they’re a necessity. Thirdera, through its Edify offering built on ServiceNow, steps in to bridge this gap with tailored solutions for academic environments. By delivering omnichannel, persona-based portals and robust case management tools, they create a unified support ecosystem that mirrors the convenience of modern consumer platforms. This digital shift doesn’t just improve operational efficiency; it builds trust and satisfaction among students, parents, and staff. In a landscape where experience is everything, modernizing the educational journey may be the most important lesson yet.
