Beyond the Numbers: Clashes Between Finance Leaders and Clinicians Could Boil Down to Classic Introvert/Extrovert Types

An epic push-and-pull takes place every day in for-profit hospitals and healthcare facilities. Finance teams need to do their jobs to keep the business profitable, while medical professionals work to give patients the very best care possible. Today on Weaver: Beyond the Numbers, host Shelby Skrhak sits down with CPA Anna Stevens to discuss accounting struggles in the healthcare industry, specifically bridging the gap between departments that can seem at odds.

Before Stevens joined Weaver as director for Weaver’s healthcare industry practice, she worked for three years as the controller for an $80 million post-acute health care system, where she saw firsthand the communication gap between finance teams and clinicians.

“We could spend an entire day talking about why these two teams struggle to work together,” Stevens said. “It’s communication. Yes, we need to communicate better, but how can we do that if we don’t even know how to communicate with each other as different personality types?”

Stevens began studying how the common personality traits of finance professionals — usually analytical thinkers who make decisions based on facts and hard data — could clash with personality traits common among clinicians, who are more likely to be empathic, intuitive people using feelings and inference to make decisions. In essence, a hard-numbers person probably has a very different communication style from a person who relies on feeling and intuition.

“It’s up to us [as accounting professionals] to realize we’re coming from different points of view and experiences, and find better ways to communicate,” Stevens said.

In this episode, Stevens breaks down the four contrasting personality types of finance teams vs. clinicians and offers strategies for improving communication in the entire organization.

For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

data center design
Applied Digital’s Data Center Design for a 100 MW AI Factory Built from the Ground Up
July 2, 2025

AI workloads are redefining the limits of data center design and infrastructure. Legacy data centers, built for traditional co-location, cannot handle the density, thermal demands, or power dynamics of accelerated computing. The AI boom has upended the data center sector, forcing a rapid shift to liquid-cooled racks as facilities pivot from sub-10kW racks to…

Read More
Commerce media
A Look at the Rise of Commerce Media Networks: How Nift Helps Brands Own How Their Message Shows Up
July 2, 2025

As traditional digital advertising struggles to retain consumer trust, brands are exploring new, more authentic ways to connect with shoppers. Platforms like commerce media networks, which weave together commerce, content, and data, are emerging as powerful tools in this shift. Research from MG2 Advisory reveals that only about 37% of consumers feel brands genuinely…

Read More
Hospitality leadership
Heart-First Hospitality Leadership: How Saying ‘Yes’ Transforms Guest Experiences, Boosts Staff Morale, and Drives Business Results
July 2, 2025

As the hospitality industry emerges from years of pandemic-driven upheaval, hospitality leadership is evolving to meet new challenges. Leaders are looking for new ways to retain staff, elevate guest satisfaction, and drive revenue without burning out their teams. One trend gaining traction is the power of “Yes”: empowering employees to say yes more often,…

Read More
civic leadership
Mayor Gerard Hudspeth’s Civic Leadership Journey: What Politics Teaches About People
July 2, 2025

What does a mayor learn about human nature? In this episode of Professional Quotient: Conversations that Build Equity, host Jason Winningham sits down with Gerard Hudspeth, longtime mayor of Denton, Texas, and a respected figure in civic leadership. Drawing from his years in public service, Hudspeth explores how leading a city reveals the core…

Read More