ZEBOX’s Liz Ward Sees a Supply Chain Future Powered by Innovation and Entrepreneurship

 

Navigating the future of the supply chain isn’t tricky to see if one sets their navigational positions on innovation and entrepreneurship to lead the way.

On Hammer Down, host Mike Bush had the privilege of going inside the dynamic supply chain management and innovation world with Liz Ward, the Head of America Operations at ZEBOX. This interview sheds light on Ward’s impressive career trajectory and offers valuable insights into the evolving landscape of supply chain technology and entrepreneurship.

With her extensive background, ranging from Booz Allen Hamilton to founding her own LTL company and her roles at Convoy and Transfix, Ward brings a wealth of experience. In this episode, she discusses her journey through various facets of the supply chain industry, highlighting her passion for problem-solving and innovation. Her current role at ZEBOX involves connecting large supply chain companies with cutting-edge technology startups, fostering growth, and solving industry-wide challenges.

The conversation with Ward is particularly enlightening as she shares her perspectives on the future of supply chain technology, emphasizing the potential of AI in customer service. She also touches upon the challenges and opportunities in global supply chain innovation, drawing from her experiences in different regions and her work at ZEBOX. Liz’s approach to nurturing startups and her criteria for investment and partnership offers valuable lessons for entrepreneurs in the field.

For those aspiring to enter the supply chain industry, Ward’s advice is clear: embrace the complexity and vastness of the field, set personal boundaries, and seek mentorship. Her journey exemplifies the diverse opportunities within the supply chain sector and the importance of continuous learning and adaptation.

Recent Episodes

Buying behavior has shifted dramatically. Today’s B2B customers do most of their research before ever speaking with a salesperson. In fact, 61% of B2B buyers say they prefer a rep-free buying experience, according to a 2025 Gartner survey. At the same time, U.S. retail e-commerce sales exceeded $1.192 trillion in 2024. Growth still depends…

Dynasties are rare. Most teams rise, win for a season, and fade. A superstar retires. A coach leaves. The chemistry shifts. What once felt inevitable suddenly looks fragile. Sustained excellence is far harder than a single championship run — it requires standards that survive ego, systems that outlast individuals, and a culture strong enough to…

Comedy might be the most underused business skill in your toolkit… In a world of back-to-back Zoom calls, Slack threads, and AI-generated everything, real human connection can start to feel like an afterthought. We’re moving faster than ever, but sometimes we’re listening less, reacting more, and missing the small moments that actually build trust. The…