The Role of Video and Narrative in Empowering Sales

On the debut episode of “Scaling Up,” a show featuring Maitland’s conversations with business innovators and industry leaders, Maitland speaks with MarketScale’s own  Josh Brummett, Vice President of Production to find out how video can help take sales to new heights.

The first step, Brummett said, is a simple one – you have to produce good video content to have it result in true sales enablement.

“I will say – ads are dead,” Brummett said. “If you’re making an ad-type video and trying to make a commercial to really just push what your product is immediately, people are going to get turned off by that. … What you really have to do is be able to tell a story.”

The central elements of any good narrative – key players, a conflict, and a resolution – need to be present in your video content. People want products that they can relate to and that understand their unique challenges, then work to solve them. When that central goal is accomplished, videos become a key tool in the salesperson’s toolbox for exactly that reason. As salespeople transition from pushing products and coming across as concerned with the bottom line to moving towards being able to meet potential customers where they are and exhibit how the product can solve their problems – real growth and relationships happen. As brands add in live broadcast, roundtable discussions, asynchronously recorded content, and more to deal with continued fallout from the COVID-19 pandemic, they have a well-rounded, powerful strategy for leveraging video to tell your brand’s story.

Learn more on the inaugural episode of Scaling Up.

Follow us on social media for the latest updates in B2B!

Image

Latest

Rothman Index
The Origin Story of the Rothman Index – Episode 5
January 8, 2026

Hospitals collect enormous amounts of clinical data, yet preventable patient decline remains a persistent challenge. Over the past two decades, hospitals have invested heavily in early warning scores and rapid response infrastructure, but translating data into timely, meaningful action has proven difficult. As clinicians contend with alert fatigue and increasing documentation burden, a more…

Read More
Rothman Index
My Mother and the Story of the Genesis of the Rothman Index – Episode 4
January 8, 2026

Healthcare generates enormous volumes of clinical data, yet making sense of that information in real time remains a challenge. Subtle changes in vitals, labs, and nursing assessments often precede serious events, but when that information is fragmented across the medical record, emerging risks can go unnoticed. The central challenge facing hospitals today is not…

Read More
home
Delivering Moments That Matter: The Art of Joy, Memory, and Meaning at Anthropologie Home
January 8, 2026

These days, ‘home’ means more than just four walls. It’s where people reset, gather, and express who they are—raising the bar for what they expect from the brands that help shape those spaces. Consumers are no longer just buying décor—they’re investing in meaning, memory, and moments that last. Research continues to show that people…

Read More
Texas energy
Small Margins, Big Risks: How Fraud Hurts Texas Energy Retailers
January 6, 2026

Fraud has quietly become one of the most existential threats in Texas’s deregulated retail electricity market—because the business runs on razor-thin margins and delayed payment. Under the non-POR system overseen by the Electric Reliability Council of Texas (ERCOT), retail energy providers assume the full risk of nonpayment. With profit margins often measured in just a…

Read More