The Role of Video and Narrative in Empowering Sales

On the debut episode of “Scaling Up,” a show featuring Maitland’s conversations with business innovators and industry leaders, Maitland speaks with MarketScale’s own  Josh Brummett, Vice President of Production to find out how video can help take sales to new heights.

The first step, Brummett said, is a simple one – you have to produce good video content to have it result in true sales enablement.

“I will say – ads are dead,” Brummett said. “If you’re making an ad-type video and trying to make a commercial to really just push what your product is immediately, people are going to get turned off by that. … What you really have to do is be able to tell a story.”

The central elements of any good narrative – key players, a conflict, and a resolution – need to be present in your video content. People want products that they can relate to and that understand their unique challenges, then work to solve them. When that central goal is accomplished, videos become a key tool in the salesperson’s toolbox for exactly that reason. As salespeople transition from pushing products and coming across as concerned with the bottom line to moving towards being able to meet potential customers where they are and exhibit how the product can solve their problems – real growth and relationships happen. As brands add in live broadcast, roundtable discussions, asynchronously recorded content, and more to deal with continued fallout from the COVID-19 pandemic, they have a well-rounded, powerful strategy for leveraging video to tell your brand’s story.

Learn more on the inaugural episode of Scaling Up.

Follow us on social media for the latest updates in B2B!

Image

Latest

healthcare
The Healthcare Talent Fix: Build Pipelines Early, Use Data, and Get the Experience Right
May 18, 2026

There’s a growing tension inside healthcare right now—between the people leaving the workforce and the patients still arriving every day. It’s a dynamic that leaders can no longer afford to ignore. The numbers make that clear: the Association of American Medical Colleges estimates that the U.S. could be short of as many as 86,000 physicians…

Read More
trust
The Strongest Leaders Build Belief, Model Discipline and Earn Trust
May 14, 2026

Workplace leadership is under pressure: employees are continuing to disengage, and many managers are still trying to fix a trust problem with performance tactics. Gallup reported that U.S. employee engagement fell to 31% in 2024, its lowest level in a decade, and its research has found that managers account for at least 70% of…

Read More
medicine
The Art of Recovery: Where Music and Medicine Meet in Patient Care
May 14, 2026

Healthcare today can feel overwhelming—not just for patients, but for the teams caring for them. After a major illness or injury, recovery isn’t handled by one doctor alone; it often involves a whole network of specialists, from physical therapists to nurses to social workers, all trying to help someone regain their independence and quality…

Read More
infant health
From Monitoring to Knowing: How Owlet Is Redefining Infant Health at Retail
May 14, 2026

Baby monitors have long promised parents the ability to see and hear their child from another room. But as connected health devices become more normalized in everyday life, from smartwatches to sleep trackers, parents are beginning to expect more than visibility. They want insight. For Owlet, that shift matters because its wearable monitors track…

Read More