Workflow Data Fabric ServiceNow World Forum

In today’s digital enterprise, data is everywhere—fragmented across systems, siloed by departments, and locked behind outdated workflows. As businesses accelerate their digital transformation, the need for seamless data integration and real-time responsiveness has never been more urgent. Enter workflow data fabric, ServiceNow’s latest innovation designed to unify disparate systems and orchestrate action across them instantly. This isn’t just a new feature; it’s a strategic shift toward treating data and workflows as two sides of the same coin. By enabling organizations to not only access but act on real-time data across their ecosystem, workflow data fabric promises to break down long-standing operational barriers. With partners like Cognizant and Thirdera spearheading implementation, the vision is already being translated into reality for organizations struggling with system sprawl and sluggish scalability. To explore how this game-changing approach is reshaping the future of work, we turn to Brian Barrett, ServiceNow Certified Master Architect and lead of the ServiceNow Center of Excellence at Thirdera, speaking from the Workflow Data Fabric ServiceNow World Forum.

Recent Episodes

What happens when we stop asking surface-level questions and start having conversations that actually matter? Everyday greetings like “How are you?” often miss the chance to spark a genuine and meaningful connection. Research suggests that authentic connection boosts employee engagement and retention, with studies showing that employees who feel recognized and genuinely valued are…

Companies everywhere are racing to integrate AI and automation into their operations—but what happens when technology threatens the very people who power the business? A recent Mercer study found that while executives see AI as a major driver of productivity, many admit their organizations are struggling to keep their workforce prepared for the pace of…

Artificial intelligence is reshaping industries at a staggering pace, with nonprofit leaders now facing the same challenges and opportunities as their corporate counterparts. According to a Harvard Business Review study of 100 companies deploying generative AI, four strategic archetypes are emerging—ranging from bold innovators to disciplined integrators. For nonprofits, the stakes are even higher: harnessing…