CHIME Fall Forum 2024

Erin Osbourne at CHIME Fall Forum

Erin Osbourn, CIO at the Child Mind Institute, shares her experiences at the Chime Fall Forum and highlights the importance of building a culture of inclusion, belonging, and work-life harmony within her team. She discusses her leadership approach of fostering vulnerability, empathy, and balance, while emphasizing the critical need to destigmatize mental health, especially in…

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CHIME Fall Forum 2024
Jesse Folds at CHIME Fall Forum

Jesse Folds, Director of IT Operations and Cybersecurity at Opelousas General, discusses the growing focus on zero trust policies, cybersecurity, and the challenges of understaffed IT departments in healthcare. He highlights the importance of vendor partnerships that understand budget cycles and emphasizes shifting ROI metrics toward improving patient satisfaction and equipping nurses with tools to…

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CHIME Fall Forum 2024
Ryan Thousand at CHIME Fall Forum

Ryan Thousand, CIO of Dahl Memorial Healthcare in rural Montana, discusses the unique challenges and opportunities of leading a critical access hospital in a small community. From leveraging AI and strategic partnerships to enhance patient care and operational efficiency, to his decision to join the Panda Health family for its vendor-agnostic, community-driven approach, Ryan shares…

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payments
Revolutionizing Payments: Discover the Power of PayPal for Your Business
June 24, 2025

Unlock seamless transactions and elevate your business operations with PayPal’s innovative payment solutions. Harness the platform trusted by millions to drive financial efficiency, streamline processes, and enhance security. What You’ll Learn Why PayPal is the Go-to Solution for Small Businesses Leveraging PayPal and Venmo for Multi-Channel Capability Enabling Seamless Integration with PayPal’s Tools Essential…

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Customer Experience
Why Customer Experience Is Your Most Powerful Growth Lever—and How to Use It to Drive Referrals, Retention, and Revenue
June 24, 2025

In an era where marketing is shifting faster than most can keep up with, staying informed is a challenge for even the most seasoned revenue leaders. From AI upending traditional search to MarTech tools bloating underused tech stacks, the ground beneath B2B marketers is shifting. According to McKinsey, companies leading in customer experience are…

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last mile optimization
Supply Chain Leaders Must Abandon Outdated Routing and Embrace Last Mile Optimization Through Modeling and AI
June 24, 2025

As geopolitical tensions disrupt global shipping and tariffs create fresh uncertainty in international trade, companies are being forced to reexamine their most vulnerable supply chain segment—the last mile . While upstream operations get the spotlight during crises, the final leg of delivery remains a persistent blind spot. That oversight has consequences: empty trucks, fragmented delivery…

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patient financial journey
RevSpring Uses Data, Automation and Empathy to Improve the Patient Financial Journey – Better Outcomes for Patients, Less Burden for Providers
June 24, 2025

Healthcare providers are under increasing pressure to meet consumer expectations without adding an administrative burden. According to a survey conducted by The Harris Poll in June 2024, 18% of the 2,092 American adults who were surveyed had received an unexpected medical bill of $1,000 or more in the past year, and 50% said they would…

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