Community Generated Content – Pinnacle
Arctic Wolf’s purpose-built platform sets them apart, offering a comprehensive solution that leverages existing technology investments without being tied to any specific vendor. With a vendor-agnostic approach, Arctic Wolf’s platform integrates seamlessly with various tools, ensuring optimal functionality and flexibility. At the heart of Arctic Wolf’s services is their commitment to 24/7 support, tailored to…
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Community Generated Content - Pinnacle
PBS Trip to Arctic Wolf!
Join Pinnacle Business Systems as they embark on a visit to their partner, Arctic Wolf. The Pinnacle team and Arctic Wolf representatives come together for a fun-filled day, starting with an entertaining round of putt-putt golf. The adventure continues as they attend a thrilling Minnesota Twins game, enjoying America’s favorite pastime together.
Community Generated Content - Pinnacle
Annual Partner Golf Event 2022
Immerse yourself in the excitement of the golf tournament, where Pinnacle showcases their vibrant culture, dedication to customer satisfaction, and the power of strong partnerships. Join Pinnacle Business Systems as they demonstrate their unwavering commitment to their team, partners, and customers in their quest to create a secure and thriving business environment
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Whole Health Index
Dr. Sam Ambewadikar returns to break down Anthem’s Whole Health Index (WHI)—a powerful tool that distills medical, social, environmental, and behavioral data into a single score (0–100) to identify members most at risk. By surfacing factors like transportation deserts, housing instability, or food insecurity, WHI enables Anthem care managers and advocates to proactively match members…
PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
