Critical Response Stories

Would Your Staff Know Their Role in a Disaster?

Would Your Staff Know Their Role in a Disaster?

In this episode of Critical Response Stories, Kacie Chappell shares a hard truth many organizations face too late: a business continuity plan is only as strong as the people carrying it out. Kacie has seen that the most successful recoveries start long before the storm hits. They begin with preparation, practice, and a clear…

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Building Management
What Proactive Planning Really Delivers in a Crisis

In this soundbite, Kacie Chappell shares how proactive planning can turn a chaotic emergency into a moment of calm leadership. For Kacie, preparation is not just about logistics. It is what allows teams to step up when it matters most. “When organizations plan before something happens, they really see the benefit in the heat of…

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Building Management
How Do You Meet Strict Healthcare Protocols Under Tight Deadlines?

Healthcare facilities present a unique challenge in the restoration and disaster recovery process. Unlike other sectors, healthcare must remain operational around the clock to provide essential services to patients. Abel Mendoza, a seasoned project manager at BMS CAT, highlights the meticulous approach required to handle such critical environments effectively. “Our crews undergo additional training…

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Building Management
How Do Disaster Recovery Teams Manager Catastrophic Winter Storms?

In an inspiring soundbite from Inside Restoration & Recovery, Abel Mendoza, Project Construction Manager at BMS CAT, reflects on the extraordinary challenges faced during a season of catastrophic winter storms. As the state froze and transportation came to a halt, the odds seemed insurmountable. Yet, BMS CAT’s team demonstrated resilience and adaptability, pulling resources…

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Building Management
Prepare and Recover Your Commercial Property This Winter with BMS Cat

Disasters can strike without warning, and preparation is key to minimizing their impact on your commercial property. Abel Mendoza, a project construction manager at BMS CAT, emphasizes the importance of proactive planning and readiness in handling emergencies. “You almost have to train yourself, like doing fire drills back in school,” he explains. Understanding critical…

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Building Management
How Does Technology Empower Disaster Response?

Chris Matthews, Project Manager at BMS CAT, emphasizes the critical role technology plays in keeping customers informed and in control during the restoration process. Real-time updates and project visibility empower clients to make informed decisions, adjust priorities, and ensure their needs are met efficiently and effectively during disaster response. If you’re interested in hearing…

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career
What to Do When Your Career Feels Stuck: Invest in Yourself, Stay Intentional, and Build the Right Network
April 29, 2026

Work doesn’t feel the way it used to. Between new tech, changing expectations, and the constant pressure to keep up, a lot of people—even those who look successful on paper—are quietly wondering what’s next. In fact, recent workforce studies suggest a large share of employees feel disengaged or uncertain about their next move, despite…

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Rural School
How Rural Schools Are Redefining School Safety Through Relationships and Proactive Systems
April 28, 2026

On Principles of Change, a podcast by Raptor Technologies, host Dr. Amy Grosso sits down with Dr. Miguel Salazar, principal of Sundown Middle School in Sundown, Texas, to explore how one rural district is redefining school safety through culture, systems, and human connection. Together, they unpack how proactive frameworks, community values, and intentional relationship-building can…

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StudentSafe
Understanding Raptor StudentSafe
April 28, 2026

In this episode of School Safety Today, host Dr. Amy Grosso speaks with Chris Noell, Chief Product Officer at Raptor Technologies, and Will Durgin, Director of Student Well-Being, about the vision behind StudentSafe and how it helps schools move from reactive responses to proactive student support. Together, they emphasize that safer schools depend on giving staff…

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school safety
Going Slow to Go Fast in School Safety Leadership
April 28, 2026

In this episode of the Principles of Change podcast, presented by Raptor Technologies, host Dr. Amy Grosso talks with Tim Dykes, Assistant Principal for Culture and Climate at York Community High School in Elmhurst, Illinois. The conversation highlights how strong relationships, student voice, and steady long-term leadership can help schools build environments where people feel…

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