Critical Response Stories

Would Your Staff Know Their Role in a Disaster?

Would Your Staff Know Their Role in a Disaster?

In this episode of Critical Response Stories, Kacie Chappell shares a hard truth many organizations face too late: a business continuity plan is only as strong as the people carrying it out. Kacie has seen that the most successful recoveries start long before the storm hits. They begin with preparation, practice, and a clear…

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Building Management
What Proactive Planning Really Delivers in a Crisis

In this soundbite, Kacie Chappell shares how proactive planning can turn a chaotic emergency into a moment of calm leadership. For Kacie, preparation is not just about logistics. It is what allows teams to step up when it matters most. “When organizations plan before something happens, they really see the benefit in the heat of…

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Building Management
How Do You Meet Strict Healthcare Protocols Under Tight Deadlines?

Healthcare facilities present a unique challenge in the restoration and disaster recovery process. Unlike other sectors, healthcare must remain operational around the clock to provide essential services to patients. Abel Mendoza, a seasoned project manager at BMS CAT, highlights the meticulous approach required to handle such critical environments effectively. “Our crews undergo additional training…

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Building Management
How Do Disaster Recovery Teams Manager Catastrophic Winter Storms?

In an inspiring soundbite from Inside Restoration & Recovery, Abel Mendoza, Project Construction Manager at BMS CAT, reflects on the extraordinary challenges faced during a season of catastrophic winter storms. As the state froze and transportation came to a halt, the odds seemed insurmountable. Yet, BMS CAT’s team demonstrated resilience and adaptability, pulling resources…

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Building Management
Prepare and Recover Your Commercial Property This Winter with BMS Cat

Disasters can strike without warning, and preparation is key to minimizing their impact on your commercial property. Abel Mendoza, a project construction manager at BMS CAT, emphasizes the importance of proactive planning and readiness in handling emergencies. “You almost have to train yourself, like doing fire drills back in school,” he explains. Understanding critical…

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Building Management
How Does Technology Empower Disaster Response?

Chris Matthews, Project Manager at BMS CAT, emphasizes the critical role technology plays in keeping customers informed and in control during the restoration process. Real-time updates and project visibility empower clients to make informed decisions, adjust priorities, and ensure their needs are met efficiently and effectively during disaster response. If you’re interested in hearing…

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college
Gamifying College Readiness: How Loper Makes the Enrollment Journey More Engaging!
October 16, 2025

High schoolers are overwhelmed — and not just by homework. The path to college can feel like a maze of forms, essays, and deadlines, with little guidance on where to begin. A recent survey found that nearly three-quarters of students describe the college application process as “difficult.” For many, that difficulty isn’t academic; it’s…

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Image
How Polygon’s Smart Moisture Control System Protected a Mass Timber Student Housing Project
October 16, 2025

Amid the rise of sustainable architecture, mass timber has become a powerful symbol of progress — a material that marries renewable design with modern efficiency. Yet, in the damp climate of Vancouver, BC, sustainability meets its match: moisture. Managing humidity levels in large-scale wood construction isn’t just a matter of comfort; it’s about protecting structural…

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Classroom air quality and student performance
The Hidden Factor Shaping Student Success: Classroom Air Quality
October 15, 2025

By Dan Walsh, VP & GM at AAA Home Services, and Christine Willing, CEO of Think Happy Live Healthy. Why Air Quality Matters in Schools When we think about improving schools, conversations often center on curriculum, technology, or staffing. But there’s a silent, invisible factor that profoundly influences student health, behavior, and learning outcomes: the…

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Chase Harris
Faith, Fatherhood, and Fortitude: Inside Chase Harris’ Mission to Make Accessibility Possible for Every Child
October 15, 2025

Chase Harris is a father, husband, entrepreneur, and all-around force of light. Alongside his wife, Carly, and their son, Cash, he has inspired millions online through messages of resilience, faith, and family. Their story is one of turning adversity into action — and hardship into hope. “We knew early on that Cash had this special…

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