Critical Response Stories
In this episode of Critical Response Stories, Kacie Chappell shares a hard truth many organizations face too late: a business continuity plan is only as strong as the people carrying it out. Kacie has seen that the most successful recoveries start long before the storm hits. They begin with preparation, practice, and a clear…
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Building Management
What Proactive Planning Really Delivers in a Crisis
In this soundbite, Kacie Chappell shares how proactive planning can turn a chaotic emergency into a moment of calm leadership. For Kacie, preparation is not just about logistics. It is what allows teams to step up when it matters most. “When organizations plan before something happens, they really see the benefit in the heat of…
Building Management
How Do You Meet Strict Healthcare Protocols Under Tight Deadlines?
Healthcare facilities present a unique challenge in the restoration and disaster recovery process. Unlike other sectors, healthcare must remain operational around the clock to provide essential services to patients. Abel Mendoza, a seasoned project manager at BMS CAT, highlights the meticulous approach required to handle such critical environments effectively. “Our crews undergo additional training…
Building Management
How Do Disaster Recovery Teams Manager Catastrophic Winter Storms?
In an inspiring soundbite from Inside Restoration & Recovery, Abel Mendoza, Project Construction Manager at BMS CAT, reflects on the extraordinary challenges faced during a season of catastrophic winter storms. As the state froze and transportation came to a halt, the odds seemed insurmountable. Yet, BMS CAT’s team demonstrated resilience and adaptability, pulling resources…
Building Management
Prepare and Recover Your Commercial Property This Winter with BMS Cat
Disasters can strike without warning, and preparation is key to minimizing their impact on your commercial property. Abel Mendoza, a project construction manager at BMS CAT, emphasizes the importance of proactive planning and readiness in handling emergencies. “You almost have to train yourself, like doing fire drills back in school,” he explains. Understanding critical…
Building Management
How Does Technology Empower Disaster Response?
Chris Matthews, Project Manager at BMS CAT, emphasizes the critical role technology plays in keeping customers informed and in control during the restoration process. Real-time updates and project visibility empower clients to make informed decisions, adjust priorities, and ensure their needs are met efficiently and effectively during disaster response. If you’re interested in hearing…
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Leading Change from Within: The Power of Transformational Leadership
Leadership is being tested in real time. As organizations navigate AI adoption, remote work, and constant structural change, many leaders are discovering that strategy alone isn’t enough. People are asking deeper questions about purpose, trust, and what it really means to show up for teams when uncertainty is the norm. In a world where burnout…
Clarity Under Pressure: Technology, Trust, and the Future of Public Safety
When something goes wrong in a community—a major storm, a large-scale accident, a violent incident—there’s often a narrow window where clarity matters most. Leaders must make fast decisions, responders need to trust the information in front of them, and the systems supporting those choices have to work as intended. Public safety agencies now rely…
Clarity in the Storm: Weather Intelligence, GIS, and the Future of Operational Awareness
For many organizations today, weather has shifted from an occasional disruption to a constant planning factor. Scientific assessments show that extreme weather events—including heatwaves, heavy rainfall, and wildfires—are occurring more frequently and with greater intensity, placing growing strain on infrastructure, utilities, and public services. As weather-related disruptions become more costly and harder to manage,…
AI in Sterile Processing Is Proving Its Value by Acting as a Co-Pilot, Not a Replacement
Sterile processing departments are dealing with persistent operational pressures. Surgical case volumes are rising, instruments are more complex, and staffing shortages remain across many health systems. Accuracy and documentation requirements continue to tighten, leaving little room for error. In busy hospitals, sterile processing teams may handle 10,000 to 30,000 surgical instruments per day, with…
