Critical Response Stories

Would Your Staff Know Their Role in a Disaster?

Would Your Staff Know Their Role in a Disaster?

In this episode of Critical Response Stories, Kacie Chappell shares a hard truth many organizations face too late: a business continuity plan is only as strong as the people carrying it out. Kacie has seen that the most successful recoveries start long before the storm hits. They begin with preparation, practice, and a clear…

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Building Management
What Proactive Planning Really Delivers in a Crisis

In this soundbite, Kacie Chappell shares how proactive planning can turn a chaotic emergency into a moment of calm leadership. For Kacie, preparation is not just about logistics. It is what allows teams to step up when it matters most. “When organizations plan before something happens, they really see the benefit in the heat of…

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Building Management
How Do You Meet Strict Healthcare Protocols Under Tight Deadlines?

Healthcare facilities present a unique challenge in the restoration and disaster recovery process. Unlike other sectors, healthcare must remain operational around the clock to provide essential services to patients. Abel Mendoza, a seasoned project manager at BMS CAT, highlights the meticulous approach required to handle such critical environments effectively. “Our crews undergo additional training…

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Building Management
How Do Disaster Recovery Teams Manager Catastrophic Winter Storms?

In an inspiring soundbite from Inside Restoration & Recovery, Abel Mendoza, Project Construction Manager at BMS CAT, reflects on the extraordinary challenges faced during a season of catastrophic winter storms. As the state froze and transportation came to a halt, the odds seemed insurmountable. Yet, BMS CAT’s team demonstrated resilience and adaptability, pulling resources…

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Building Management
Prepare and Recover Your Commercial Property This Winter with BMS Cat

Disasters can strike without warning, and preparation is key to minimizing their impact on your commercial property. Abel Mendoza, a project construction manager at BMS CAT, emphasizes the importance of proactive planning and readiness in handling emergencies. “You almost have to train yourself, like doing fire drills back in school,” he explains. Understanding critical…

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Building Management
How Does Technology Empower Disaster Response?

Chris Matthews, Project Manager at BMS CAT, emphasizes the critical role technology plays in keeping customers informed and in control during the restoration process. Real-time updates and project visibility empower clients to make informed decisions, adjust priorities, and ensure their needs are met efficiently and effectively during disaster response. If you’re interested in hearing…

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pillars
Discovering Your Guiding Pillars: Aligning Ambition with Wellbeing for a Purpose-Driven Career
October 28, 2025

Success without sacrifice—that’s what more leaders are striving for. As burnout rates climb among high-achieving professionals balancing leadership, entrepreneurship, and family, the question of how to build sustainable success without sacrificing health or identity has never been more timely. Gallup’s research shows that burnout is far from rare: roughly three-quarters of U.S. employees say…

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HR Like a Boss
HR Like a Boss: Building Purpose-Driven, People-Focused, Profitable Teams
October 28, 2025

HR teams are navigating the tension between technology and empathy, discovering new ways to lead with purpose while keeping people at the heart of every transformation. Artificial intelligence, automation, and hybrid work models are rapidly reshaping workplace culture, pushing HR to evolve from administrative oversight to true strategic leadership. As a recent SHRM report…

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appreciation
When Recognition Feels Real, Culture Thrives: The Quiet Power of Genuine Appreciation at Work
October 27, 2025

Employee appreciation is getting a much-needed rethink. Between hybrid teams, retention pressures, and a rising demand for authenticity at work, HR leaders are being asked to prove that recognition isn’t just a line item. According to Gallup, employees who feel they receive the right level of recognition are four times more likely to be…

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benefits costs
External HR Support Can Help Small and Midsize Businesses Manage Rising Benefits Costs and Compliance Complexity
October 27, 2025

Healthcare costs are surging, and compliance landscapes are growing more complex across state lines. HR professionals are forced to rethink how they support both their people and their business strategy. Rising benefits costs, multi-state compliance, and talent retention pressures have converged to make HR one of the most critical and complex functions for small…

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