Culture – IC System

IC System – Meet Our Collectors

IC System's dedicated team

At IC System, the language of empathy speaks louder than the transactions of debt collection. In a compelling video feature, IC System’s dedicated team casts a spotlight on their unique approach—combining heartfelt empathy with innovative solutions to navigate the often challenging landscape of financial obligations. IC System champions a path of compassion, delving deep…

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Latest

Business Services
Why Nice People Work at IC System

This video highlights one of the core values that drives IC System – People. Hear from IC System team members as they share their experiences and insights on how IC cultivates a family-like atmosphere built on genuine human connection. Key takeaways: People come first: IC focuses on building strong relationships, both with customers and…

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Business Services
BBB Torch Award Video

Expert debt collection agency IC System’s commitment to ethical business practices, valuing employees, and ensuring consumer safety is recognized through the prestigious Torch Award for Ethics, validating their exceptional performance and A+ Rating. The Torch Award for Ethics is an esteemed annual competition that honors businesses as exemplary role models in the marketplace. While the…

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Business Services
IC System Culture

IC System is renowned for its outstanding culture, which cultivates a positive and inclusive atmosphere that is rare to find among debt collection agencies. The company’s employees are highly engaged and motivated, driven by a shared set of values and a strong sense of purpose. They prioritize teamwork, open communication, and continuous learning, creating a…

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Business Services
Making Collections Better

At IC System – expert in all things debt collection – our remarkable culture sets us apart. With dedicated professionals who understand your industry on a deep level, we prioritize respect, innovation, and integrity to make collections better and help you solve your accounts receivable problems effectively. IC System stands out with its distinctive culture,…

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Business Services
IC System Client Portal

IC System protects client privacy with multi-factor authentication and enhanced security protection. The premier collection agency empowers small business owners to easily submit debts, track consumer outreach, manage inventory and access call notes at your fingertips. Check out how to navigate our client portal easily and effectively. For more information, visit https://www.icsystem.com/.

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automation
Episode 2 Promo: How Vecna Robotics Keeps Automation Aligned with the Floor
May 10, 2025

The second episode of Robot vs. Wild features David Rabinovic, Vice President of Deployment at Vecna Robotics, and Josh Kivenko, Chief Marketing Officer, in a conversation about the ever-changing nature of warehouse environments and what it takes to keep automation aligned with reality. Unlike manufacturing, where operations follow predictable cycles, warehouses are dynamic ecosystems—shifting every…

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Robotics
Episode 3 Promo: Inside Vecna Robotics’ Mission to Build Safer Automated Warehouses
May 9, 2025

The third episode of Robot vs. Wild takes a close look at one of the most critical success factors in automation: robot safety. Featuring Michael Bearman, Chief Legal & Safety Officer, and Josh Kivenko, Chief Marketing Officer at Vecna Robotics, this episode explores why safety in automation isn’t just about the robots—it’s about people, processes,…

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Vecna Robotics
Episode 4 Promo: How Vecna Robotics Connects Tech and Strategy for Smarter Automation
May 9, 2025

Episode four of Robot vs. Wild features a conversation between Zachary Dydek, Chief Technology Officer at Vecna Robotics, and Josh Kivenko, the company’s Chief Marketing Officer. The episode explores the advanced technologies behind Vecna’s automation solutions and how engineering and marketing align to deliver scalable, human-centered innovation. Topics include real-time orchestration, autonomous systems, and how…

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automation
Episode 5 Promo: There Are No Bad Robots, Only Bad Owners
May 9, 2025

What really makes or breaks a robotics deployment? Spoiler: it’s not the robot. In the fifth episode of Robot vs. Wild, Vecna Robotics’ Chief Marketing Officer Josh Kivenko and Customer Success Manager Ty LaFramboise reveal why successful automation is less about machines—and more about mindset. From aligning corporate goals with floor-level operations, to helping teams adjust to new…

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Other Culture – IC System