Customer Obsessed – AMAG
At AMAG Technology, customer-obsessed innovation is driven by complete ownership. Richard Hemming, who leads the in-house Quality Assurance team, emphasizes the company’s unique position: by designing and manufacturing its own hardware, software, and firmware, AMAG maintains full control over development, testing, and delivery. This integrated approach allows teams to respond quickly to market needs while…
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AMAG
Supply Chain Control Gives AMAG a Competitive Edge and Keeps Customers Ahead
At AMAG Technology, being customer-obsessed goes beyond a mindset—it’s built into every part of the operation. One of the company’s greatest strengths lies in its ability to manufacture its own products, offering a level of supply chain control that few competitors can match. Allan Price, Head of Global Supply Chain at AMAG, emphasizes how this…
AMAG
The Future of AMAG: A Customer-Obsessed Organization Driven by Innovation and Speed
AMAG Technology is shaping its future as a customer-obsessed organization, focused on listening to internal and external customers, improving processes, responding quickly, and driving innovation. Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, shares how the company is honoring its legacy while rapidly evolving to deliver unique value in the market.
AMAG
At AMAG, “Customer-First” Isn’t Just a Motto – It’s the Mission.
At AMAG Technology, a customer-first mindset drives every interaction and decision. Customer Service Manager Aimee Walsh shares how she leads with honesty, responsiveness, and trust—treating each customer interaction as a reflection of herself. Her approach reinforces AMAG’s belief that strong relationships, built on transparency and genuine support, are key to long-term success.
AMAG
AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support
AMAG Technology champions a customer-first mindset as a driving force behind its operations. In a video spotlight, Jason Lawrence, Technical Support Manager, shares how his team delivers on that commitment through hands-on support and continuous engagement. From tailoring solutions to resolving issues with persistence and care, Jason underscores the pride AMAG takes in building strong…
AMAG
AMAG’s Customer-Obsessed Culture Built on Teamwork, Trust, and Impact
AMAG Technology’s customer-obsessed culture drives every decision the company makes, placing the customer at the core of its mission. Abi Rudd, Sales and Operations Planning Coordinator, highlights the company’s strong sense of teamwork, supportive environment, and trusted leadership as key reasons she values being part of the organization. For her, a customer-obsessed culture means consistently…
AMAG
Customer-Obsessed Culture at AMAG Technology: Listening, Learning, and Innovating for You
At AMAG Technology, being customer-obsessed means consistently focusing on the people they serve. That commitment is reinforced by a customer-obsessed culture, where every decision is driven by a deep understanding of real-world needs. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions…
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Nightingales Summit: Empowering the Next Generation of Nigerian Nurses
In this episode of Care Anywhere, host Lea Sims sits down with Nigerian nurse entrepreneur and advocate Obafemi Arowosegbe to discuss leadership, mentorship, and the future of nursing in Africa. While still a nursing student, Obafemi founded the Nightingale Summit, a growing conference designed to empower nursing students and early-career nurses with leadership skills,…
From Denial to Access: Rethinking Oncology Care Through AI, Clinical Trials, and Patient-Centered Innovation
The rapid expansion of precision medicine, biologics, and targeted cancer therapies is transforming oncology—but it’s also overwhelming a system not built to keep pace. In the U.S., cancer drugs now account for some of the highest-cost treatments in healthcare, and with that has come a surge in prior authorization requirements and denials. Studies suggest physicians…
Pursuing the Impossible: The New Space Race with Firefly Aerospace Co-Founder Eric Salwan
Many companies set out to do something hard. Firefly Aerospace set out to do the impossible. After 10 years and several existential moments, Firefly did what no private company ever had: in 2025, it successfully landed on the Moon. Before Firefly, only countries had ever landed on the Moon—and it took extraordinary national effort…
Tale of Two Interns: What AI Is Really Doing to Entry-Level Work
The narrative around early-career work has become increasingly pessimistic, with headlines pointing to a shrinking pool of entry-level roles, fewer internship opportunities, and AI accelerating both trends. But beneath that narrative, a different tension is emerging—one that’s less about the disappearance of opportunity and more about how it’s being reshaped. Students are using AI…
