Customer Obsessed – AMAG
At AMAG Technology, customer-obsessed innovation is driven by complete ownership. Richard Hemming, who leads the in-house Quality Assurance team, emphasizes the company’s unique position: by designing and manufacturing its own hardware, software, and firmware, AMAG maintains full control over development, testing, and delivery. This integrated approach allows teams to respond quickly to market needs while…
Latest
AMAG
Supply Chain Control Gives AMAG a Competitive Edge and Keeps Customers Ahead
At AMAG Technology, being customer-obsessed goes beyond a mindset—it’s built into every part of the operation. One of the company’s greatest strengths lies in its ability to manufacture its own products, offering a level of supply chain control that few competitors can match. Allan Price, Head of Global Supply Chain at AMAG, emphasizes how this…
AMAG
The Future of AMAG: A Customer-Obsessed Organization Driven by Innovation and Speed
AMAG Technology is shaping its future as a customer-obsessed organization, focused on listening to internal and external customers, improving processes, responding quickly, and driving innovation. Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, shares how the company is honoring its legacy while rapidly evolving to deliver unique value in the market.
AMAG
At AMAG, “Customer-First” Isn’t Just a Motto – It’s the Mission.
At AMAG Technology, a customer-first mindset drives every interaction and decision. Customer Service Manager Aimee Walsh shares how she leads with honesty, responsiveness, and trust—treating each customer interaction as a reflection of herself. Her approach reinforces AMAG’s belief that strong relationships, built on transparency and genuine support, are key to long-term success.
AMAG
AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support
AMAG Technology champions a customer-first mindset as a driving force behind its operations. In a video spotlight, Jason Lawrence, Technical Support Manager, shares how his team delivers on that commitment through hands-on support and continuous engagement. From tailoring solutions to resolving issues with persistence and care, Jason underscores the pride AMAG takes in building strong…
AMAG
AMAG’s Customer-Obsessed Culture Built on Teamwork, Trust, and Impact
AMAG Technology’s customer-obsessed culture drives every decision the company makes, placing the customer at the core of its mission. Abi Rudd, Sales and Operations Planning Coordinator, highlights the company’s strong sense of teamwork, supportive environment, and trusted leadership as key reasons she values being part of the organization. For her, a customer-obsessed culture means consistently…
AMAG
Customer-Obsessed Culture at AMAG Technology: Listening, Learning, and Innovating for You
At AMAG Technology, being customer-obsessed means consistently focusing on the people they serve. That commitment is reinforced by a customer-obsessed culture, where every decision is driven by a deep understanding of real-world needs. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions…
Latest
Beyond “How Are You?”: Creating Meaningful Connection That Fuels Professional Growth
What happens when we stop asking surface-level questions and start having conversations that actually matter? Everyday greetings like “How are you?” often miss the chance to spark a genuine and meaningful connection. Research suggests that authentic connection boosts employee engagement and retention, with studies showing that employees who feel recognized and genuinely valued are…
Shaping the World of Education: The Broadband Industry’s Impact on Academia, Part 1
In this episode of Wavelengths, the Amphenol Broadband Solutions podcast, host Daniel Litwin sits down with Chuck Girt, Chief Technology Officer at FiberLight, to explore how broadband innovation is shaping the future of education. As schools embrace 1:1 devices, cloud-based curriculum, and even emerging AI-driven learning tools, their networks are under more pressure than ever….
College Football’s AP Poll: Should Voter Rights Be Revoked?
The early weeks of college football are once again putting the AP poll under a microscope, with a controversial ballot sparking debate over voter accountability and the disconnect between initial rankings and on-field performance. At the same time, financial pressures are reshaping both college and pro football, from coaching buyouts to roster strain created by…
A Global Conversation: Coupa Inspire 2025 Brings Innovation to Your Doorstep
Coupa Inspire 2025 is taking its flagship experience on the road with the Inspire World Tour, bringing the spirit of its celebrated event to five cities across four continents. By condensing the energy of its global gathering into free, one-day sessions, Coupa is expanding access to knowledge, innovation, and community-building opportunities for finance, procurement, and…
