Customer Obsessed – AMAG
At AMAG Technology, customer-obsessed innovation is driven by complete ownership. Richard Hemming, who leads the in-house Quality Assurance team, emphasizes the company’s unique position: by designing and manufacturing its own hardware, software, and firmware, AMAG maintains full control over development, testing, and delivery. This integrated approach allows teams to respond quickly to market needs while…
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AMAG
Supply Chain Control Gives AMAG a Competitive Edge and Keeps Customers Ahead
At AMAG Technology, being customer-obsessed goes beyond a mindset—it’s built into every part of the operation. One of the company’s greatest strengths lies in its ability to manufacture its own products, offering a level of supply chain control that few competitors can match. Allan Price, Head of Global Supply Chain at AMAG, emphasizes how this…
AMAG
The Future of AMAG: A Customer-Obsessed Organization Driven by Innovation and Speed
AMAG Technology is shaping its future as a customer-obsessed organization, focused on listening to internal and external customers, improving processes, responding quickly, and driving innovation. Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, shares how the company is honoring its legacy while rapidly evolving to deliver unique value in the market.
AMAG
At AMAG, “Customer-First” Isn’t Just a Motto – It’s the Mission.
At AMAG Technology, a customer-first mindset drives every interaction and decision. Customer Service Manager Aimee Walsh shares how she leads with honesty, responsiveness, and trust—treating each customer interaction as a reflection of herself. Her approach reinforces AMAG’s belief that strong relationships, built on transparency and genuine support, are key to long-term success.
AMAG
AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support
AMAG Technology champions a customer-first mindset as a driving force behind its operations. In a video spotlight, Jason Lawrence, Technical Support Manager, shares how his team delivers on that commitment through hands-on support and continuous engagement. From tailoring solutions to resolving issues with persistence and care, Jason underscores the pride AMAG takes in building strong…
AMAG
AMAG’s Customer-Obsessed Culture Built on Teamwork, Trust, and Impact
AMAG Technology’s customer-obsessed culture drives every decision the company makes, placing the customer at the core of its mission. Abi Rudd, Sales and Operations Planning Coordinator, highlights the company’s strong sense of teamwork, supportive environment, and trusted leadership as key reasons she values being part of the organization. For her, a customer-obsessed culture means consistently…
AMAG
Customer-Obsessed Culture at AMAG Technology: Listening, Learning, and Innovating for You
At AMAG Technology, being customer-obsessed means consistently focusing on the people they serve. That commitment is reinforced by a customer-obsessed culture, where every decision is driven by a deep understanding of real-world needs. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions…
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ESA Success Requires Strategy, Infrastructure, and Support Beyond Legislation
As education savings accounts (ESAs) gain traction across the United States, the conversation is shifting from policy debates to the complexities of implementation. Fueled by post-pandemic dissatisfaction with traditional school models and a desire for more customizable educational options, ESAs are being adopted in a growing number of states, often under “universal” frameworks. But…
Supply Chain Data Analytics Fails Without Clean Data, Ventagium Delivers the Fix
Supply chain leaders face an overwhelming volume of siloed data across ERPs, TMS platforms, and warehouse systems, yet few know how to align it for smarter decisions. The stakes are rising fast. According to Capgemini’s 2024 report Data: A Powerful Ally in Tackling Scope 3 Emission Reduction Targets, 85% of organizations cite data access…
What’s Next in Preclinical Cancer Immunotherapy Research?
As the field of cancer immunotherapy rapidly evolves, researchers are turning to next-generation in vitro technologies to replicate the complexities of the tumor microenvironment with unprecedented fidelity. Organoid platforms and ex vivo patient-derived tissue models are transforming how scientists approach preclinical testing, offering deeper mechanistic insights and better predictive power for therapeutic response. With immunotherapies…
Analyzing the Suppressive TME in In Vitro Based Assays
In the rapidly advancing field of cancer immunotherapy, accurately modeling the tumor microenvironment (TME) has become essential to improving the predictive power of preclinical drug testing. As immune-modulating therapies surge forward, with over 4,000 immune modulators in development globally, scientists are refining assay technologies that maintain the complexity of patient-specific tumor biology. In vitro platforms…
