Skip to content
‹ Back to IndustriesEducation Technology

Being Prepared: The Role of School Crisis Teams

This episode of School Safety Today features school psychologist Benjamin S. Fernandez discussing the critical role of crisis teams in K-12 schools. The conversation highlights how trust-building before a crisis occurs is foundational to effective crisis response, and distinguishes crisis teams from threat assessment teams in their respective functions. Preparedness, prevention, and long-term psychological support are identified as core pillars of school crisis management.

This story was produced through MarketScale. See how Education Technology teams put it to work with Executive Thought Leadership.

Promoted content from Raptor Technologies on MarketScale.

By theresa.sullivan · · Benjamin S. FernandezCrisis Intervention in SchoolsDr. Amy GrossoMs. Ed.
Share

Key takeaways

01

Crisis teams are essential for prevention, psychological recovery, and long-term student wellbeing support — not just emergency response.

02

Building trust with students, staff, and families before a crisis occurs is foundational to effective crisis intervention.

03

Crisis teams address mental health and recovery post-crisis, while threat assessment teams proactively evaluate and manage potential threats.

Free workspace

Turn your Education Technology expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

In this episode of School Safety Today by Raptor Technologies, host Dr. Amy speaks with Benjamin S. Fernandez, MS. Ed., School Psychologist about the crucial role of crisis teams in schools. The discussion emphasizes the importance of preparedness, prevention, and relationship-building to effectively manage crises and ensure student wellbeing.

KEY POINTS:

  • Crisis teams play a crucial role in prevention, psychological recovery, and long-term support to promote student wellbeing.
  • Building trust with students, staff, and families before a crisis occurs is foundational
  • Crisis teams focus on addressing mental health and psychological recovery post-crisis, whereas threat assessment teams proactively evaluate and manage potential threats.

Benjamin S. Fernandez, MS. Ed., is a seasoned school psychologist with over 28 years of experience in Pennsylvania and Virginia. Currently serving as a crisis intervention specialist in Northern Virginia, he leads and coordinates crisis intervention services. Benjamin has a rich background in providing mental health services, including assessments, suicide screenings, threat assessments, consultation, and counseling. He is a Lead PREPaRE Trainer and has presented on youth suicide, school mental health, and crisis intervention. He has testified before various government bodies and contributed to the Virginia Department of Education's Suicide Prevention Guidelines. Recognized for his significant contributions, he has received multiple awards, including School Psychologist of the Year by both the Virginia Academy of School Psychologists and the National Association of School Psychologists.

Raptor Technologies

Part of this channel

Raptor Technologies

School safety software trusted by 60,000 K-12 campuses worldwide.

Visit the channel

Your experts belong here

Every story in MarketScale Education Technology starts with a company putting its implementation leads, instructional designers, and district partners on the record. Buyers are already reading this topic. The only question is whose experts they find.

Procurement teams read long before they ever call, and your implementers get to answer their questions first.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

T
theresa.sullivan
B2B Weekly

The week in Education Technology, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Education Technology: are you visible to AI?

Before they reach out, Education Technology buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Education Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your implementation leads, instructional designers, and district partners into the articles, video, and social content Education Technology buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Education Technology Insights

How Louisiana plans to use 25,000 Macs and iPads to expand digital skills

How Louisiana plans to use 25,000 Macs and iPads to expand digital skills

Louisiana's $18 million in grants put 25,000 Macs and iPads, paired with digital skills training, into 11 organizations. About 13,000 go to the community and technical college system for distance learning in 10 parishes with no adult education site. Tuition and instruction still decide the outcome.

  • 01For 10 Louisiana parishes with no adult education site, a state-bought Mac or iPad tied to community college distance learning is standing in for a physical classroom.

Nov 11, 2026

After standardizing AV, UAMS can turn a classroom over in five days

After standardizing AV, UAMS can turn a classroom over in five days

UAMS found 80% of past classroom design requests were identical, so it built one scalable AV equipment list. Rooms now turn over in five days, and installs can run year-round. At URI, staff saw no support calls in the first week after upgrades, and both URI and Brandeis describe benefits like remote fixes and keeping fewer spare parts on hand.

  • 01At UAMS, the classroom standard was already sitting in the request history: 80% of past room designs were identical. Counting matches in old requests is a cheap first test for any campus.
  • 02A five-day room turnover means AV installs can run all year, because a class can usually move rooms for a week. Summer stops being the only install window.
  • 03A standard room can still use displays from three different brands. Consistency comes from the layout, the wiring and the controls.

Nov 11, 2026

More than two-thirds don’t meaningfully engage with career services—why existing resources go unused

More than two-thirds don’t meaningfully engage with career services—why existing resources go unused

More than two-thirds of college students don't use career services despite most schools already investing in job boards, resume builders, and employer networks. uConnect's platform addresses the problem not by creating new tools but by integrating existing campus resources into a centralized hub and using historical outcome data to guide each student to relevant resources.

  • 01Two-thirds of students don't meaningfully engage with existing career services at their colleges
  • 02Career services sits as an opt-in student service rather than core infrastructure, leaving most resources unused while schools pay for them anyway
  • 03uConnect uses each school's own outcome data to create personalized pathways, showing students what courses, internships, and connections led peers with similar backgrounds to successful outcomes

Nov 11, 2026

Explore More Education Technology Insights

Read more expert perspectives from across Education Technology.

Browse Education Technology Hub

About the Experts

T
theresa.sullivan

Content Contributor at Raptor Technologies

Theresa Sullivan is a content contributor for Raptor Technologies, producing educational media focused on school safety and student wellbeing. She works on the School Safety Today podcast series, which covers topics ranging from crisis intervention to emergency management in K-12 settings.

DA
Dr. Amy Grosso

Host, School Safety Today

Raptor Technologies

Dr. Amy Grosso serves as the host of Raptor Technologies' School Safety Today podcast. She brings an educational leadership background to discussions on school safety, crisis intervention, and student wellbeing.

BS
Benjamin S. Fernandez

Crisis Intervention Specialist / School Psychologist

Northern Virginia School District

Benjamin S. Fernandez, MS. Ed., is a school psychologist with over 28 years of experience in Pennsylvania and Virginia. He currently serves as a crisis intervention specialist in Northern Virginia, leading crisis intervention services, and is a Lead PREPaRE Trainer who has been recognized as School Psychologist of the Year by both the Virginia Academy of School Psychologists and the National Association of School Psychologists.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Education Technology and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512