How to Engage Learners Through A Task Centered Approach

 

When it comes to the art of instructional education, Merrill’s first principles are the golden rules for success. They’re a sort of set of instructions for instructors, in a way. To discuss these principles, we were joined by Max Cropper, a true Merrill scholar and CEO of Five Star Performance Solutions.

JW and Max walked through each of the 5 principles in depth, unearthing a common theme that pits demonstration and application versus the common instructional practice of just throwing information at a group of learners and hoping they pick it up. For instance, Max noted how it’s pretty typical for an instructor to take a topic-centered approach, providing an abundance of references and information with very little actual demonstration or application for the learners. Merrill’s principles are designed specifically to combat that sort of teaching.

Max talked about his philosophy of placing tasks over performance. “The key is helping stakeholders, helping managers understand, and helping instructional designers understand, that we not only need to move to performance and to experiential activities, we need to move towards teaching with real world tasks,” he said.

Five Star Performance Solutions is built around those principles in their devotion towards providing the most efficient and effective instruction to increase employee learning and performance.

Stay Tuned for a New Episode Monday!

Follow us on social media for the latest updates in B2B!

Image

Latest

client
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
January 31, 2026

Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…

Read More
Salesforce
Salesforce Works Best When Informed Judgment Comes First
January 31, 2026

Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…

Read More
customer advocacy
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
January 31, 2026

Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…

Read More
partnership
CG Infinity’s Salesforce Practice Excels When Partnership Drives Outcomes
January 31, 2026

Meaningful work often comes from shared success, where customer outcomes and team outcomes are closely connected. At CG Infinity, this mindset shapes how client relationships are approached—not as transactions, but as partnerships built on collaboration, trust, and mutual accountability. The focus goes beyond delivering a solution to working side by side with customers, exchanging ideas,…

Read More