Educational Innovations
Virtual or hybrid education has been a blessing during the COVID-19 pandemic. When it’s a risk to gather and parents may not feel comfortable sending their children to a classroom, technology has allowed classrooms to take place virtually. Making sure teachers can teach and students can learn and that they have the devices and network…
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Education & EdTech
Charting an Educational Course for Success in Choppy Pandemic Waters.
Marianthe Williams, School Administrator and Director of Technology for the River Dell Regional School District in Oradell, New Jersey, took a journey back in time to March of 2020 to help break down her district’s response to the COVID-19 pandemic. Call it good fortune, or maybe just innovative planning, but the River Dell School District…
Education & EdTech
The eLearning Lessons We Can Take into Post-Pandemic Life
In March, most school districts were sent scrambling when the start coronavirus pandemic made it clear it was not wise to conduct school on campus – at least not in the traditional way. Some students are back in the physical building, while others are learning entirely remotely. But, with nine months of time to develop…
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PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Inclusive Care
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…