Skip to content
MarketScale
‹ Back to IndustriesEnergy

DTECH 2024: Enterprise Asset Management in Utilities Get a Powerful Lift From AI and IoT

Connected intelligence is transforming how utilities predict equipment failures and optimize asset performance across their operations

This story was produced through MarketScale. See how Energy teams put it to work with Customer Stories & Case Studies.

By Energy · Advance Predictive MaintenanceCarol JohnsonDistributech 2024Enterprise Asset Management
Share

Key takeaways

01

Connected intelligence is transforming how utilities predict equipment failures and optimize asset performance across their operations

When AI and IoT work together, good things happen in Enterprise Asset Management (EAM). When evolved EAM is applied to utilities; good things become great solutions.

Artificial Intelligence (AI) is revolutionizing asset management in the utility sector, enhancing operational efficiency, reliability, and cost savings. AI enables predictive maintenance, allowing utilities to anticipate equipment failures before they occur, minimizing downtime and maintenance costs. Through intelligent asset monitoring, AI systems utilize sensors and computer vision to detect anomalies and assess asset health in real time, reducing the reliance on manual inspections. Additionally, AI optimizes energy distribution and grid management by analyzing consumption patterns and making real-time adjustments, ensuring a stable and efficient power supply. Integrating AI in utility asset management streamlines workforce management and resource allocation and paves the way for a more resilient and sustainable energy infrastructure.

When you combine EAM with APM, IoT, and AI, all the acronyms merge together, and now you really have something.
— Carol Johnson, VP of Energy, Utilities, and Resources at IFS

At DISTRIBUTECH 2024, MarketScale spoke with Carol Johnson, the VP of Energy, Utilities, and Resources at IFS, who shared her insights on the transformative power of combining Enterprise Asset Management with Advanced Predictive Maintenance (APM), IoT, and AI.

Carol's Thoughts

"EAMs have been around for a long time, which is Enterprise Asset Management, but when you combine EAM with APM, IoT, and AI, all the acronyms merge together, and now you really have something.

When you bring in Internet of Things data, you get real-time performance monitoring, so you now know the health of that asset in real time. But when you bring AI to it, it can actually analyze and predict the likelihood of that asset to fail and when—so catching, you know, those blips of those anomalies, when they occur, and using that big-picture data to project what's going to happen with that asset over a period of time. And then being able to put that into a scheduling engine and a field solution to be able to go out and react and do something about that.

From an asset management perspective, they're dealing with a lot of critical infrastructure out there. They need things that will not only be regulatory compliant, especially if you're a nuclear power plant; for example, there are a lot of regulations around how you store and maintain and who gets access to that data.
— Carol Johnson, VP of Energy, Utilities, and Resources at IFS

So, security is a big, huge problem. And then certainly having, you know, historical data coming in from drones or from smart devices on the grid, you now have, you know, real-time asset information coming in that you need to store and maintain."

About the author

E
Energy

Energy: are you visible to AI?

Before they reach out, Energy buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Energy Insights

Duke Energy’s nearly $1 billion investment with North Carolina suppliers strengthens U.S. supply chains

Duke Energy’s nearly $1 billion investment with North Carolina suppliers strengthens U.S. supply chains

Duke Energy invested nearly $1 billion with North Carolina-based suppliers as part of its $17.2 billion annual sourcing in 2025. The investment is largely U.S.-based, emphasizing the company's commitment to strengthening domestic supply chains. This move is part of Duke Energy's broader strategy to support local economies and enhance supply chain resilience.

  • 01Duke Energy invested nearly $1 billion with North Carolina suppliers in 2025.
  • 02The company's annual sourcing totals $17.2 billion, over 97% of which is U.S.-based.
  • 03The investment strengthens domestic supply chains and supports local economies.

Jun 30, 2026

Schneider Electric expands EcoCare to 3-phase UPS with AI-powered condition-based maintenance

Schneider Electric expands EcoCare to 3-phase UPS with AI-powered condition-based maintenance

Schneider Electric has expanded its EcoCare service plan to include 3-phase uninterruptible power supplies (UPS), incorporating AI-driven condition-based maintenance. This enhancement offers 24/7 monitoring, leading to a reported reduction in unplanned downtime by up to 70%. The extension highlights Schneider Electric's commitment to integrating advanced technology in its energy solutions.

  • 01EcoCare now supports 3-phase UPS.
  • 02Incorporates AI-driven condition-based maintenance.
  • 03Customers report up to 70% less unplanned downtime.

Jun 30, 2026

Microsoft, Google, Amazon, and Meta Are Now Energy Companies. The Rest of the Enterprise World Needs to Catch Up.

Microsoft, Google, Amazon, and Meta Are Now Energy Companies. The Rest of the Enterprise World Needs to Catch Up.

Amazon, Meta, Google, and Microsoft are pioneering the transition from merely purchasing clean energy to actively building energy infrastructure. By 2025, these companies will be responsible for 49% of global clean power purchase agreement volumes. This shift necessitates a paradigm change for other enterprises sharing the grid with them.

  • 01Tech giants are significantly investing in energy infrastructure.
  • 02By 2025, they will own nearly half of global clean power purchase agreements.
  • 03Other enterprises must adapt to coexist with these energy initiatives.

Jun 29, 2026

Explore More Energy Insights

Read more expert perspectives from across Energy.

Browse Energy Hub

About the Expert

E
Energy