Accelerating Health Equity: Flexible Healthcare Access

Learn about how technology can be used to improve where and how healthcare is delivered in this episode with Dr. Michelle Schmerge, Co-Founder and CEO of Equity Health as she shares her vision for how technology can enable flexible delivery of healthcare for rural, older and mobile individuals with Robin Goldsmith representing Verizon Healthcare Strategy and Innovation and Courtney Lee Schoon of Verizon’s Forward for Good Program.

Recent Episodes

Denials are no longer a slow leak in the revenue cycle—they’re a fast-moving, rule-shifting game controlled by payers, and hospitals that don’t model denial patterns in real time end up budgeting around losses they could have prevented. PayerWatch’s four-digit, client-verified ROI in 2024 shows what happens when a hospital stops reacting claim by…

Health insurers love to advertise themselves as guardians of care, but the real story often begins when a patient’s life no longer fits neatly into a spreadsheet. In oncology especially, “coverage” isn’t a bureaucratic checkbox—it’s the fragile bridge between a treatment that finally works and a relapse that can undo years of grit…

In “Fighting for Coverage,” a patient describes a double war: the physical fight to stay alive and the bureaucratic fight to prove to an insurer that her life is worth the cost. Her account spotlights a core tension in the U.S. system—coverage decisions are increasingly shaped by prior authorizations and desk-based reviewers who…