How Mayo Clinic Uses CensiTrac’s AI² to Improve Quality and Staffing in Sterile Processing

 

At the Mayo Clinic in Rochester, Minnesota, Nursing Manager Josh Meyer has seen measurable benefits from implementing CensiTrac’s AI² functionality. The tool has become an integral part of how the department monitors quality, manages staffing, and improves daily operations.

With AI², the team is able to track key quality metrics across sterile processing workflows. From detecting sharp items improperly placed in containers to identifying holes in blue wraps or missing instruments in trays, every detail is logged and analyzed. This granular data helps ensure that only properly prepared and fully compliant instrument sets are sent to the operating room.

In addition to quality monitoring, the system provides valuable insights into staffing needs and productivity levels. Meyer and his team use this data to assess daily output and identify where staffing adjustments may be necessary to maintain performance standards.

By leveraging the technology, the sterile processing team has strengthened its operational visibility, improved accountability, and enhanced the overall quality of surgical support services.

Recent Episodes

Hospitals today are juggling tighter budgets, shifting regulations, and increasingly savvy patients—all while trying to keep financial operations running smoothly. That pressure has made the revenue cycle a powerful lever for innovation. The spread of artificial intelligence (AI) and automation is no longer experimental; it’s reshaping how health systems manage billing, reimbursement, and patient engagement….

Hospitals today are fighting a two-front battle — one against increasingly sophisticated payers armed with automation and AI, and another to meet patients’ rising expectations for clarity and convenience. A recent joint study by Knowtion Health and the Healthcare Financial Management Association found that nearly one in two revenue cycle executives now identify payer denials…

Healthcare is evolving faster than ever—from the surge of AI-driven automation to rising patient expectations for seamless, consumer-style care. Amid this transformation, leaders face the challenge of keeping technology human. According to Deloitte’s 2025 Global Health Care Outlook, seven in ten C-suite healthcare executives across five countries say improving operational efficiency and productivity is a…