The Elevated Employee Experience: Supporting Smarter Claims Recovery with Stephanie Wallace

At ElevatePFS, employees play a vital role in turning complex challenges into meaningful outcomes for clients and patients. Whether working behind the scenes or on the front lines of claims management, each individual contributes to the organization’s mission of delivering exceptional results.

Stephanie Wallace, a Workers’ Compensation Appeals Representative, supports that mission by reviewing EOBs, identifying underpayments, and submitting detailed appeals to ensure accurate reimbursement. Her work directly benefits both clients and injured workers by recovering payments that might otherwise be lost.

She values ElevatePFS for its supportive culture and the opportunity to make a tangible impact. Being part of a knowledgeable, purpose-driven team motivates her to bring her best to every claim.

Stephanie’s role is one example of how ElevatePFS fosters excellence across every stage of the revenue cycle.

Recent Episodes

Enrollment in Medicare Advantage plans is projected to reach about 35.7 million, according to a 2025 Senate Finance Committee report. Yet, many startup and midsize organizations face steep technical and regulatory hurdles when launching or scaling operations. As part of the broader healthcare payer enterprise landscape, these plans must manage compliance, claims adjudication, risk adjustment,…

In this episode of Care Anywhere: The Global Health Workforce Podcast, host Lea Sims welcomes Pandora Hardtman, an internationally recognized nurse midwife and global health leader. Pandora reflects on her personal journey from the Caribbean to serving as Chief Nursing and Midwifery Officer at Jhpiego and now as a midwifery consultant with the United Nations…

In the first episode of The Michael Rothman podcast, we address misconceptions about sepsis in healthcare. Although it’s often claimed that sepsis accounts for nearly a third of hospital deaths, many of these deaths are linked to chronic conditions with sepsis as a secondary factor. The frequently cited statistic that delays in treating sepsis increase…