TPC Talks: Navigating the Supply Chain Impact of COVID-19

There isn’t an industry that’s been hit harder by the tidal wave left in the wake of the spread of COVID-19 than healthcare.

In particular, the healthcare supply chain has been disrupted in unprecedented ways, forcing hospitals to search for alternative solutions for sourcing key personal protective equipment, or PPE, among other vital patient care products.

On this episode of TPC Talks, TPC Senior Vice President of Sourcing and Operations Beau Moon joined host Tyler Kern to highlight how TPC is assisting its Member family during this uncertain period.

“We are in these unreal times,” Moon said. “It’s unprecedented, really. The supply chain is front and center… It’s a situation where there is high demand for supply needs for our healthcare systems, and there’s just a lack of supply.”

Moon said the shortage extends beyond PPE and the other top-of-mind protective equipment, adding that a shortage of pharmaceutical supplies, ventilators and more have created a “perfect storm.”

However, there are avenues forward.

To better assess Members’ specific supply needs, TPC has established virtual forums, created new methods for tracking anticipated caseloads and conducted information gathering surveys. Based on the information discovered, TPC investigated and thoroughly vetted alternative suppliers and worked to match them to individual Member’s needs.

Success stories – and lessons to be applied as the world strives for a new normal – are beginning to appear.

“I think good things can happen in bad situations. … When I think about some of the changes that will take place – the supply chain will need to transform, specifically in healthcare,” Moon said. “There’s so much data out there. There are new technologies out there. I think there are going to be innovations … and a concerted effort to come together and rethink the entire supply chain.”

For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

pcp
PCP Attribution Analysis
May 22, 2025

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

Read More
sydney health
Sydney Health Demo
May 22, 2025

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…

Read More
pharmacy
Pharmacy Part 1
May 22, 2025

In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…

Read More
inclusive care
Inclusive Care
May 22, 2025

Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…

Read More