Skip to content
‹ Back to IndustriesHealthcare

The Evolution of IT and Healthcare…Where do we go from here?

Healthcare leaders are facing the challenge of fragmented data systems, which impacts both their operations and patients' ability to access medical records. During a podcast episode, Brian Urban and Dr. Steven Lane discuss the importance of interoperability, the challenges of patient engagement, and the potential of a user-friendly app ecosystem in healthcare. The conversation highlights the need for secure communication channels and innovative, patient-centered technological solutions.

This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

By Brian Urban · ·
Share
The Evolution of IT and Healthcare…Where do we go from here?

Key takeaways

01

Interoperability is essential for seamless data exchange and coordinated, patient-centered care.

02

Patients face challenges with engagement due to disparate technology systems and overwhelming tools.

03

Providing secure channels for communication between patients and healthcare providers enhances engagement and health outcomes.

Free workspace

Turn your Healthcare expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

In this episode of the Rethink Healthcare podcast, host Brian Urban is joined by Dr. Steven Lane, Chief Medical Officer of Health Gorilla.

Health Gorilla is revolutionizing interoperability within the healthcare ecosystem by enabling seamless data exchange and faster access to information.

Urban and Lane discuss:

  1. the importance of interoperability and data exchange in healthcare, as well as the need for patients to have access to their own health information.
  2. Patient engagement challenges due to various factors such as technological limitations, multiple health IT systems, and the need for flexible solutions that cater to different individuals’ needs.
  3. Creating an app ecosystem that allows patients to choose the tools they prefer for interacting with their healthcare team and streamlining workflows such as messaging, refill requests, result check-ups, bill payment, and more.

Dr. Lane emphasizes the importance of interoperability in today’s healthcare landscape, where patients receive care from multiple providers using different EMR systems. Seamless data exchange is crucial for delivering coordinated and patient-centered care.

Seamless data exchange is crucial for delivering coordinated and patient-centered care.

He also highlights the significance of patient engagement in healthcare delivery. Patients are increasingly aware of their treatment paths and seek to be actively involved in their care decisions. However, challenges such as disparate technology systems, lack of awareness, and overwhelming patient engagement tools hamper effective communication between doctors and patients.

Dr. Lane believes that building a strong doctor-patient relationship based on trust is essential for fostering engagement. Providing patients with secure channels to communicate with their care team encourages active participation and enables better health outcomes. He acknowledges that patient portals have limitations but emphasizes that patients appreciate having a safe space to connect with their healthcare providers.

Patients appreciate having a safe space to connect with their healthcare providers.

Driven by this understanding, he continues to advocate for improved access to information through modern APIs and user-friendly applications. Dr. Lane’s journey exemplifies the transformative power of interoperability and patient engagement in healthcare delivery. By embracing new technologies and innovative solutions like those offered by Health Gorilla, the industry can create a future where healthcare is truly patient-centered.

Your experts belong here

Every story in MarketScale Healthcare starts with a company putting its clinicians, service-line leaders, and field engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Service-line buyers vet vendors quietly, and your clinicians become the proof they find while doing it.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

Brian Urban
Brian UrbanDirector of Innovation & Emerging Markets

Brian Urban has a deep skill set in health promotion and product development for rare disease and senior populations with Large Health Plans and Specialty Pharmacy. Urban has served as a speaker on such topics for the Alzheimer’s Association, Obediah Cole Prostate Cancer Foundation, Cigna Corp and Utica University Institute for the study of integrative healthcare. Urban has received a Masters of Science in Exercise Physiology-Health Promotion, Masters of Business Administration in Market Development and is currently completing a Masters in Public Health at Dartmouth College. Urban is currently a research-fellow sponsored by a Robert Wood Johnson Grant supporting Utica University public health research in Upstate New York.

B2B Weekly

The week in Healthcare, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Healthcare: are you visible to AI?

Before they reach out, Healthcare buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Healthcare expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your clinicians, service-line leaders, and field engineers into the articles, video, and social content Healthcare buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Healthcare Insights

AI cuts cardiologists' echocardiogram review time by 46%

AI cuts cardiologists' echocardiogram review time by 46%

Late-breaking research presented November 9 at the American Heart Association's Scientific Sessions 2026 reported that AI-drafted preliminary echocardiogram reports were comparable to human drafts. Cardiologists averaged 4.6 minutes finalizing AI drafts versus 8.5 minutes without AI. The findings are a non-peer-reviewed abstract.

  • 01Cardiologists averaged 4.6 minutes finalizing AI-drafted echo reports versus 8.5 minutes without AI, about 46% less time.
  • 02Cardiologists made substantial changes to 50.6% of AI drafts and 49.7% of human drafts.
  • 03The research used 1,200 echocardiograms from 21 Kaiser Permanente Northern California medical centers.

Nov 9, 2026

Hospitals can meet antibiotic stewardship rules without a full-time ID hire

Hospitals can meet antibiotic stewardship rules without a full-time ID hire

Access TeleCare pharmacist Ashley Selby describes a telehealth antimicrobial stewardship model sized to each hospital's gaps. Joint Commission Standard MM.09.01.01 and 42 CFR 482.42 require a qualified physician and/or pharmacist leader, not a full-time hire, and a 14-study meta-analysis found telehealth stewardship cut antibiotic days of therapy without changing mortality.

  • 01Joint Commission Standard MM.09.01.01, in force since January 2023, requires a physician and/or pharmacist qualified in infectious diseases or stewardship to lead the program, and its committee note allows remote participation.
  • 02The Board of Pharmacy Specialties counts more than 2,380 BCIDP pharmacists nationally, while many small hospitals still assign stewardship to pharmacists without ID training.
  • 03A 14-study meta-analysis found telehealth stewardship raised guideline adherence and cut antibiotic days of therapy, but did not significantly change mortality.

Nov 9, 2026

Caris launches blood-based treatment response monitoring as Q3 revenue rises 27%

Caris launches blood-based treatment response monitoring as Q3 revenue rises 27%

Caris Life Sciences completed approximately 61,500 clinical cases in Q3 2026 and raised 2026 revenue guidance to $1.04-$1.05 billion. Caris Assure is now available for therapeutic response monitoring, and Caris Confirm, a minimal residual disease assay, is targeted to launch before year-end.

  • 01Caris said higher operating expenses were driven primarily by headcount-related costs, research and development investment and marketing.
  • 02Caris Assure is now available for therapeutic response monitoring, and Caris Confirm, a whole genome, tumor-informed assay for minimal residual disease, is targeted to launch before year-end.
  • 03Caris reaffirms its guidance for clinical therapy selection volume growth of approximately 20%.

Nov 8, 2026

Explore More Healthcare Insights

Read more expert perspectives from across Healthcare.

Browse Healthcare Hub

About the Experts

Brian Urban
Brian Urban

Director of Innovation & Emerging Markets

Brian Urban has a deep skill set in health promotion and product development for rare disease and senior populations with Large Health Plans and Specialty Pharmacy. Urban has served as a speaker on such topics for the Alzheimer’s Association, Obediah Cole Prostate Cancer Foundation, Cigna Corp and Utica University Institute for the study of integrative healthcare. Urban has received a Masters of Science in Exercise Physiology-Health Promotion, Masters of Business Administration in Market Development and is currently completing a Masters in Public Health at Dartmouth College. Urban is currently a research-fellow sponsored by a Robert Wood Johnson Grant supporting Utica University public health research in Upstate New York.

DS
Dr. Steven Lane

Chief Medical Officer

Health Gorilla

Dr. Steven Lane is the Chief Medical Officer at Health Gorilla, focusing on enhancing data interoperability in the healthcare sector. With a commitment to patient-centered care, he advocates for seamless information exchange and strong doctor-patient relationships.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Healthcare and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512