HealthFirst Talks – HealthFirst
On this episode of HealthFirst Talks, host Dr. Don Cohen, Chief Clinical Officer, HealthFirst, talked with a panel about the concern of superbugs and antibiotic resistance in dentistry. The panel included Dr. Fiona Collins, General Dentist and infection control expert, Dr. Scott Cohen, family physician and clinical informaticist, Dr. Heather Ferrarese, a clinical pharmacist with…
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Healthcare
Shining a Light on UV Disinfection
Ultraviolet, more commonly referred to as simply UV, light is gaining popularity as an additional measure offices and schools can take to effectively control and prevent infection indoors in the era of the novel coronavirus. Dr. Fiona Collins and Dr. Scott Cohen of the HealthFirst Medical Advisory Board joined the HealthFirst podcast to outline the…
Healthcare
Methods for Safeguarding the Air We Breathe, Part 2
The COVID-19 pandemic has thrust air quality into the spotlight, particularly in the spaces we inhabit most, such as our homes, workplaces, schools and more – and Dr. Scott A. Cohen of the Bassett Healthcare Network and infection prevention specialist Dr. Fiona Collins are back with another look at how we can go about safeguarding…
Healthcare
HealthFirst Talks: Safeguarding Our Air against Viruses and other Pathogens
The COVID-19 pandemic has thrust air quality into the spotlight, particularly in the spaces we inhabit most, such as our homes, workplaces, schools and more. Fortunately, there are lines of defense against airborne viruses and pathogens. To explore those solutions, Dr. Scott A. Cohen of Bassett Healthcare Network and infection prevention specialist Dr. Fiona…
Healthcare
HealthFirst Talks: COVID-19 Trends: Facts, Misinformation and Late-Breaking News
With vaccines rolling out around the globe, the “end” of the COVID-19 pandemic may be in sight – but there are still plenty of hot topics to tackle in exploring how the world has responded and shifted in the wake of this uncertain era. On this episode of HealthFirst Talks, Dr. Scott A. Cohen of…
Healthcare
HealthFirst Talks: COVID-19 Vaccines: What You Should Know
After nearly a year of the COVID-19 pandemic, the FDA (Federal Drug Administration) approved two vaccines. There are lots of questions about how they work and if they are safe. Discussing these topics day are Dr. Scott Cohen, Chief Medical Information Officer and Chief Performance Improvement Officer for Bassett Healthcare Network, and Dr. Fiona Collins,…
Healthcare
HealthFirst Talks: COVID-19 Updates and Influenza Trends
With COVID-19 cases, deaths, and hospitalizations rising, what role will influenza play this season? Will all the extra precautions reduce flu numbers? And how is the story of COVID-19 and the flu playing out in practices? Answering these questions and more are three medical experts: Dr. Scott Cohen, Chief Medical Information Officer and Chief Performance…
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How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span multiple teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…
When Building Beats Buying: A Smarter Approach to Salesforce Decisions at CG Infinity
Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, ensuring specific requirements are met without adding unnecessary cost or complexity. That balance is a hallmark of how Mike Reeves, Vice President…
How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
