HealthFirst Talks – HealthFirst

Why Dentists Should Be Concerned about Superbugs and Antibiotic Resistance

On this episode of HealthFirst Talks, host Dr. Don Cohen, Chief Clinical Officer, HealthFirst, talked with a panel about the concern of superbugs and antibiotic resistance in dentistry. The panel included Dr. Fiona Collins, General Dentist and infection control expert, Dr. Scott Cohen, family physician and clinical informaticist, Dr. Heather Ferrarese, a clinical pharmacist with…

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Healthcare
Shining a Light on UV Disinfection

Ultraviolet, more commonly referred to as simply UV, light is gaining popularity as an additional measure offices and schools can take to effectively control and prevent infection indoors in the era of the novel coronavirus. Dr. Fiona Collins and Dr. Scott Cohen of the HealthFirst Medical Advisory Board joined the HealthFirst podcast to outline the…

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Healthcare
Methods for Safeguarding the Air We Breathe, Part 2

The COVID-19 pandemic has thrust air quality into the spotlight, particularly in the spaces we inhabit most, such as our homes, workplaces, schools and more – and Dr. Scott A. Cohen of the Bassett Healthcare Network and infection prevention specialist Dr. Fiona Collins are back with another look at how we can go about safeguarding…

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Healthcare
HealthFirst Talks: Safeguarding Our Air against Viruses and other Pathogens

The COVID-19 pandemic has thrust air quality into the spotlight, particularly in the spaces we inhabit most, such as our homes, workplaces, schools and more. Fortunately, there are lines of defense against airborne viruses and pathogens. To explore those solutions, Dr. Scott A. Cohen of Bassett Healthcare Network and infection prevention specialist Dr. Fiona…

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Healthcare
HealthFirst Talks: COVID-19 Trends: Facts, Misinformation and Late-Breaking News

With vaccines rolling out around the globe, the “end” of the COVID-19 pandemic may be in sight – but there are still plenty of hot topics to tackle in exploring how the world has responded and shifted in the wake of this uncertain era. On this episode of HealthFirst Talks, Dr. Scott A. Cohen of…

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Healthcare
HealthFirst Talks: COVID-19 Vaccines: What You Should Know

After nearly a year of the COVID-19 pandemic, the FDA (Federal Drug Administration) approved two vaccines. There are lots of questions about how they work and if they are safe. Discussing these topics day are Dr. Scott Cohen, Chief Medical Information Officer and Chief Performance Improvement Officer for Bassett Healthcare Network, and Dr. Fiona Collins,…

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Healthcare
HealthFirst Talks: COVID-19 Updates and Influenza Trends

With COVID-19 cases, deaths, and hospitalizations rising, what role will influenza play this season? Will all the extra precautions reduce flu numbers? And how is the story of COVID-19 and the flu playing out in practices? Answering these questions and more are three medical experts: Dr. Scott Cohen, Chief Medical Information Officer and Chief Performance…

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team
Turning Crises into Momentum: CG Infinity’s Rapid Response Consulting in Action
January 29, 2026

When operations hit critical pressure points, even the most carefully planned projects can unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-stakes moments where small mistakes can threaten months of work. CG Infinity’s Rapid Response Consulting team steps in when the pressure is highest, stabilizing operations, restoring momentum, and reinforcing mission-critical initiatives—fast. Jason…

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Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
January 29, 2026

In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…

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AI adoption strategy
Field Service Growth Depends on Leading With People, Not Just Technology
January 29, 2026

Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…

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commercial leadership
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
January 28, 2026

The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…

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Other HealthFirst Talks - HealthFirst
Exploring the Different COVID Tests
December 23, 2020

On this episode of HealthFirst Talks, host Grace Huang welcomes two medical expert guests to discuss the different COVID-19 tests, their efficacy, and what test to use in different scenarios. Those guests are Dr. Scott Cohen, Chief Medical Information Officer and Chief Performance Improvement Officer for Bassett Healthcare Network, and Dr. Fiona Collins, dentist and…

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What Emergencies Happen in Dental Offices And How To Prevent Them
March 5, 2020

Visits to the dentist’s office are already stressful enough, without considering the emergencies that can and do happen in routine dental procedures. Allergic reactions, fainting, asthma attacks, and even heart attacks are not entirely uncommon, explains guest Damon Matlon, Product Manager for HealthFirst. Marketscale’s Healthcare Podcast explores how dental offices prepare for these emergencies…

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It’s Time to Make Life-Saving Crash Carts More Available, Easier to Use
September 27, 2019

On today’s episode of the Healthcare podcast brought to you by Marketscale, host Sean Heath is getting a crash course on medical crash carts from HealthFirst’s marketing and product manager Lynda Goodrich. Since 1971, Washington-based HealthFirst has been providing dental and medical offices cost-effective solutions for medical emergency preparedness, infection control, medical waste, and…

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