Highway to Health – Season 2

RevSpring Uses Data, Automation and Empathy to Improve the Patient Financial Journey – Better Outcomes for Patients, Less Burden for Providers

patient financial journey

Healthcare providers are under increasing pressure to meet consumer expectations without adding an administrative burden. According to a survey conducted by The Harris Poll in June 2024, 18% of the 2,092 American adults who were surveyed had received an unexpected medical bill of $1,000 or more in the past year, and 50% said they would…

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Latest

Healthcare
Connecting the Disconnected: Inside Personify Health’s Mission to Make Personalized Care the New Standard

As healthcare costs continue to rise and patient needs become increasingly complex, personalization has emerged as a critical strategy in improving access, outcomes, and experiences. Despite 75% of surveyed Americans wishing for a more personalized healthcare experience, most health plans still offer one-size-fits-all solutions. But the shift toward personalization is more than just a…

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Healthcare
Omnicell Deploys Healthcare Automation to Ease Staff Strain and Elevate Patient Care

Hospitals are facing a deepening staffing crisis that threatens care delivery. More than 540,000 healthcare workers exited the field between February 2020 and September 2021, and hospital employment declined by nearly 94,000 during the same period. Projections indicate that over 6.5 million healthcare professionals could leave the workforce by 2026, creating a net shortfall…

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Healthcare
Omnicell Tackles Medication Inefficiency with RFID, AI, and a Vision for the Autonomous Pharmacy

As healthcare systems grapple with persistent staffing shortages and rising patient volumes, the need for streamlined, tech-enabled workflows has become urgent. A 2024 time-motion study across four hospitals found that clinical pharmacists spend over 80% of their time on clinical activities, with nearly 12% dedicated to face-to-face patient interaction. That leaves less than 20%…

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Articles Healthcare
HFMA’s Historic New Leaders: The Trailblazing Women Who Are Leading Healthcare Finance

For the first time in history, Texas is home to three female presidents leading Healthcare Financial Management Association (HFMA) chapters, alongside the organization’s first female CEO, Ann Jordan. This unprecedented moment is more than symbolic; it highlights a shift toward inclusivity, collaboration, and innovation in healthcare financial management. With Texas chapters spanning diverse regions…

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Healthcare
Understanding Virtual Care for the Acute Setting: Driving Access, Efficiency, and Better Patient Outcomes

As healthcare systems face increasing challenges—ranging from provider shortages to rising costs—the adoption of virtual care is accelerating. Acute care settings, in particular, have benefited from virtual care innovations, which have reshaped how hospitals deliver critical services. A recent study highlights that telemedicine improves chronic condition management, decreases hospital admissions, and boosts patient outcomes,…

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Articles Healthcare
Improving Healthcare Access Through Nontraditional Benefits and Discount Plans

Healthcare costs are rising steadily, while insurance benefits struggle to offer sufficient coverage, driving demand for practical solutions like nontraditional benefits and discount plans. As premiums rise and coverage limits remain stagnant, many individuals and employers seek alternative ways to manage costs and improve healthcare access. With chronic conditions on the rise, the stakes…

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Latest

community
Bringing Community into the Transformation of K-12 Schools: The Impact of Mentors, Local Voices, and Student Entrepreneurs
July 24, 2025

As K-12 schools across the U.S. struggle to recover from the learning loss and emotional fallout of the pandemic, a deeper reckoning is underway—one that challenges the very foundation of who’s responsible for educating our children. Despite billions in federal relief, a third of U.S. students are not even reading at a basic level…

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9 Proven User-Generated Content Strategies That Actually Work
July 24, 2025

User-generated content has become the backbone of modern marketing—but most advice focuses on theory rather than execution. We asked nine marketing leaders who’ve built successful UGC programs to share exactly how they do it, what works, and what doesn’t. Here’s what we learned from their real-world experience. Start With Direct Customer Outreach Kyle Bernard, who…

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Blending Intuition and Metrics to Elevate Sterile Processing
Smarter Sterile Processing Starts with Data—Boosting Efficiency, Cutting Costs, and Improving Patient Care
July 24, 2025

In a healthcare ecosystem increasingly driven by data, sterile processing departments (SPDs) find themselves at a crossroads—balancing precision and pace, safety and speed. As hospitals look to reduce inefficiencies and protect patient safety, analytics tools are transforming sterile processing from an often overlooked backroom function into a vital, data-enhanced frontline of care. Research shows…

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college success
Freshman Year Survival Guide: How Overlooked High School Lessons Lead to College Success
July 24, 2025

Nobody warns you that college success isn’t just about brains — it’s about balance, too. In this refreshingly honest episode of Professional Quotient: Conversations that Build Equity, hosted by Jason Winningham, high school teacher Jacob Mutchler reunites with two of his former students, Lilly Salcedo and Oscar Davila, to reflect on what really mattered…

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Other Highway to Health – Season 2
Fighting for Fair Healthcare Access Means Overcoming Certain Challenges
November 8, 2024

With healthcare costs continuing to climb, and the access to quality care remaining uneven, discussions on healthcare reform are quite an essential topic. Millions of Americans face high out-of-pocket costs and limited access to critical health services. According to a 2022 Gallup poll, nearly 40 percent of Americans have delayed medical care due to…

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Personalized Solutions Through Data Are the Future of Aligning Healthcare Staff Needs with Patient Outcomes
October 31, 2024

The healthcare industry faces unprecedented challenges, with workforce shortages pushing hospital labor costs to over 60% of total expenses. This strain is compounded by rising burnout rates among healthcare providers, particularly nurses. A recent AMN Healthcare survey revealed that nurses are prioritizing well-being and flexibility in 2024, underscoring the urgent need for personalized solutions…

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Resilience and Overcoming Challenges is a Goal to Aim For
October 28, 2024

Conversations around mental resilience and maintaining a positive mindset are increasingly relevant today. With rising levels of stress and burnout in both personal and professional spaces, many people are searching for ways to reframe challenges as opportunities. One study showed that 75 percent of employees reported feeling overwhelmed or burned out at work, underscoring…

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Navigating Clinician Burnout and Nursing Shortages with Dr. Megan Carter
October 15, 2024

Clinician burnout and nursing shortages have reached critical levels, threatening the stability of healthcare systems nationwide. With projections indicating that Texas will be second in the nation for registered nurse (RN) shortages by 2030, the pressure on healthcare providers is intensifying. According to the National Council of State Boards of Nursing, around 100,000 registered…

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Demystifying Self-Funded Benefits Can Forge a New Path for Employers
October 2, 2024

Healthcare costs are skyrocketing in the U.S., placing significant pressure on both businesses and individuals. With health insurance premiums on the rise, businesses are searching for innovative solutions to manage these escalating expenses. As traditional fully-insured models become less sustainable, more employers are turning to self-funded benefits as a way to take control of…

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Improving Outcomes and Lowering the Cost of Care
September 11, 2024

The healthcare industry evolving, with pressure to improve patient outcomes, while simultaneously lowering the cost of care has become a pertinent issue. A 2020 survey found that U.S. healthcare spending is projected to exceed $6 trillion by 2028, highlighting the need for efficient solutions that deliver high-quality care without the hefty price tag. But…

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Sustainability in Healthcare: Why and How
September 5, 2024

As the health sector grapples with evolving challenges, sustainability in healthcare emerges as a critical focal point. The healthcare industry faces increasing pressure to adapt amid global conflicts, inflation, and rising environmental concerns. According to The Commonwealth Fund, healthcare contributes 8.5% of the U.S. carbon footprint. With this backdrop, healthcare organizations must explore ways…

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Digital Health Technologies are Reshaping the Future of Healthcare
August 28, 2024

The healthcare landscape is seeing very constant and swift changes with the integration of digital technologies — a trend that’s been accelerated by the ongoing need to enhance patient outcomes and improve access to care. The conversation around digital health is timely, as the general health industry witnesses significant advancements in telemedicine, remote patient…

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Merging Risk Management with Employee Well-Being is the Secret to Unlocking Workplace Potential
February 27, 2024

In today’s rapidly evolving business landscape, the convergence of risk management, business insurance, and employee benefits has emerged as a critical focal point for organizations aiming to foster a resilient and thriving workforce. This intersection of risk management and employee well-being addresses not just the physical assets of a company but extends to the…

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