I’m Porter: In-App Learning and Announcements

In today’s fast-paced hospitality industry, empowering staff with real-time, accessible training is no longer a luxury—it’s a necessity. Visual Matrix’s in-app assistant, Porter, reflects a growing trend of integrating learning directly within the workflow, eliminating the need to toggle between platforms or wait for scheduled training sessions. By embedding guided tutorials and timely reminders into the very fabric of daily operations, companies can ensure consistent staff performance and quicker onboarding. Tools like Porter don’t just streamline processes; they help teams make smarter, data-driven decisions in real time. As technology continues to reshape hotel management, solutions that combine training with immediate utility may well become the new standard.

Recent Episodes

In the ever-evolving landscape of hospitality, staying competitive hinges on more than just great service—it requires smart, scalable technology. As guest expectations grow and labor markets tighten, hotels are turning to cloud-based solutions to simplify operations and deliver personalized experiences. The property management system (PMS) is no longer just a backend tool; it’s the nerve…

In the fast-evolving hospitality industry, seamless technology integration has become more than a luxury—it’s a necessity. Hotel managers face increasing pressure to keep up with new mandates, rising operational costs, and guest expectations that change faster than ever. Smart TVs, mobile check-ins, and streamlined communication platforms aren’t just nice to have; they’re critical touchpoints…

In today’s competitive hospitality landscape, hotels are under pressure to deliver seamless service while optimizing operational efficiency. Property management systems (PMS) like Visual Matrix are transforming how hotels run, offering powerful tools to manage everything from housekeeping to revenue tracking—all in one place. What makes systems like Visual Matrix so impactful is their intuitive design,…