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Empowering Hospitality

Since its inception in 2000, Visual Matrix has served the global hospitality industry as a pioneer in advanced hotel property management technology. More than just a full-featured front desk solution, the Visual Matrix all-in-one PMS also provides hoteliers with the ability to maximize profits using a comprehensive revenue analysis platform that is built directly into the PMS. Visual Matrix provides staff with an intuitive user-friendly interface and is available as either a desktop or fully cloud-based solution to suit the unique needs of any hotel business.

Empowering Hospitality

Hospitality

Lights, Camera and Lunch with Diana

MarketScale
February 14, 2024


In a world saturated with fast food and fleeting trends, there’s something profoundly grounding about a simple plate of fried potatoes passed down through generations. Diana’s lunch isn’t just a meal—it’s a quiet homage to heritage, reminding us that the most meaningful stories often simmer in kitchens, not on screens. Visual Matrix captures this beautifully, offering a moment where food, memory, and love converge in the soft glow of everyday life.

Recent Episodes

Hospitality leadership
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Heart-First Hospitality Leadership: How Saying ‘Yes’ Transforms Guest Experiences, Boosts Staff Morale, and Drives Business Results

As the hospitality industry emerges from years of pandemic-driven upheaval, hospitality leadership is evolving to meet new challenges. Leaders are looking for new ways to retain staff, elevate guest satisfaction, and drive revenue without burning out their teams. One trend gaining traction is the power of “Yes”: empowering employees to say yes more often,…

hospitality
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Using Technology to Elevate Hospitality

The hospitality industry is undergoing a rapid transformation, driven by the rising expectation for hyper-effortless, personalized guest experiences. Across industries, research from McKinsey shows that 71 percent of consumers expect companies to deliver personalized interactions—raising the bar for service excellence in every sector, including hospitality. As hotels, casinos, and resorts race to meet evolving demands,…

cloud technology
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Leveraging Cloud Technology to Revolutionize Hotel Operations

In the ever-evolving landscape of hospitality, staying competitive hinges on more than just great service—it requires smart, scalable technology. As guest expectations grow and labor markets tighten, hotels are turning to cloud-based solutions to simplify operations and deliver personalized experiences. The property management system (PMS) is no longer just a backend tool; it’s the nerve…

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