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Empowering Hospitality

Since its inception in 2000, Visual Matrix has served the global hospitality industry as a pioneer in advanced hotel property management technology. More than just a full-featured front desk solution, the Visual Matrix all-in-one PMS also provides hoteliers with the ability to maximize profits using a comprehensive revenue analysis platform that is built directly into the PMS. Visual Matrix provides staff with an intuitive user-friendly interface and is available as either a desktop or fully cloud-based solution to suit the unique needs of any hotel business.

Empowering Hospitality

Hospitality

Lights, Camera and Lunch with Scott

MarketScale
February 14, 2024

In a world where fast-paced schedules often overshadow personal connection, carving out time for meaningful moments—like Thursday night dinners with family—becomes a quiet act of rebellion. Scott’s tradition isn’t just about fajitas or movies; it’s a reminder that leadership and culture begin at home, with laughter around the table and memories made over homemade meals. For hospitality professionals and tech innovators alike, this kind of intentional gathering is a masterclass in what it means to truly connect.

Recent Episodes

Hospitality leadership
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Heart-First Hospitality Leadership: How Saying ‘Yes’ Transforms Guest Experiences, Boosts Staff Morale, and Drives Business Results

As the hospitality industry emerges from years of pandemic-driven upheaval, hospitality leadership is evolving to meet new challenges. Leaders are looking for new ways to retain staff, elevate guest satisfaction, and drive revenue without burning out their teams. One trend gaining traction is the power of “Yes”: empowering employees to say yes more often,…

hospitality
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Using Technology to Elevate Hospitality

The hospitality industry is undergoing a rapid transformation, driven by the rising expectation for hyper-effortless, personalized guest experiences. Across industries, research from McKinsey shows that 71 percent of consumers expect companies to deliver personalized interactions—raising the bar for service excellence in every sector, including hospitality. As hotels, casinos, and resorts race to meet evolving demands,…

cloud technology
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Leveraging Cloud Technology to Revolutionize Hotel Operations

In the ever-evolving landscape of hospitality, staying competitive hinges on more than just great service—it requires smart, scalable technology. As guest expectations grow and labor markets tighten, hotels are turning to cloud-based solutions to simplify operations and deliver personalized experiences. The property management system (PMS) is no longer just a backend tool; it’s the nerve…

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