Skip to content
MarketScale
‹ Back to Industries

Hospitality

Millennials and the Rise of Sustainable Travel

Millennials now outnumber baby boomers, and the influence of an estimated 83 million Americans has proven to be lucrative for companies that have connected with this consumer base. The hospitality industry has continually shown resilience towards change. An industry that thrives on customer satisfaction has found great success in accommodating the modern day traveler through…

This story was produced through MarketScale. See how Hospitality teams put it to work with Executive Thought Leadership.

Share
Millennials and the Rise of Sustainable Travel

Millennials now outnumber baby boomers, and the influence of an estimated 83 million Americans has proven to be lucrative for companies that have connected with this consumer base. The hospitality industry has continually shown resilience towards change. An industry that thrives on customer satisfaction has found great success in accommodating the modern day traveler through higher technology integration, eco-conscious systems, and even expanding restaurant menus to cater to an ever growing vegan and vegetarian communities.

Many hotels are using companies like Telkonet to integrate smart technology in their rooms to provide guests and owners with cost efficient, eco-friendly climate and lighting systems. Their products have been integrated in over 300,000 guest rooms with dividends continuing to pay off. The Crowne Plaza in Times Square adapted Telkonet’s EcoCentral systems in each of their 795 rooms and as a result have reduced annual HVAC runtime by 24% which translated into $58,799 in energy savings.

This efficiency is a result of a system based on Internet of Things software, cutting edge eco-friendly thermostats and lighting solutions, and remote access and control from mobile devices. Working in unison, this software detects discrepancies and malfunctions in HVAC equipment, facilitates the rotation of load balance in HVAC systems, along with the benefits of easy to use energy savings reports and task management.

The impact social and eco-conscious millennials are having is only expected to keep growing, according to SVP of Public Development and Sustainability from Nielsen, Grace Farraj, saying “Brands that establish a reputation for environmental stewardship among today’s youngest consumers have an opportunity to not only grow market share but build loyalty among the power-spending Millennials of tomorrow, too.”

New to MarketScale?

MarketScale is the platform Hospitality companies use to turn their own experts into content like this. Want the short overview?

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Hospitality Insights

What every operations leader can learn from a resort evacuation

What every operations leader can learn from a resort evacuation

A massive fire at a Dominican Republic resort resulted in the evacuation of 1,700 guests, underscoring the importance of effective crisis management. This event provides valuable insights for operations leaders in various fields. The incident highlights the need for preparedness and the ability to handle emergencies efficiently.

  • 01Efficient crisis management is crucial in emergencies.
  • 02Preparedness and quick response can prevent chaos.
  • 03Lessons from such incidents are applicable across industries.

Jun 20, 2026

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

Revinate introduced Ivy at HITEC 2026, which automates up to 80% of routine guest inquiries. Ivy serves as a decision-intelligence layer enhancing Revinate's platform for improved efficiency. This innovation is particularly significant within the hospitality industry for operational streamlining.

  • 01Revinate launched Ivy at HITEC 2026.
  • 02Ivy automates up to 80% of routine inquiries.
  • 03It enhances decision making within Revinate's platform.

Jun 17, 2026

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

Revinate has introduced a new tool called Ivy at HITEC 2026, designed to automate the handling of up to 80% of routine guest inquiries within its platform. This innovation aims to streamline operations in the hospitality industry by leveraging decision-intelligence capabilities. Ivy represents a step forward in integrating advanced technologies to improve guest service efficiency.

  • 01Ivy can automate up to 80% of guest inquiries.
  • 02Introduced by Revinate at HITEC 2026.
  • 03Focuses on enhancing efficiency in hospitality operations.

Jun 17, 2026

Explore More Hospitality Insights

Read more expert perspectives from across Hospitality.

Browse Hospitality Hub