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Millennials and the Rise of Sustainable Travel

Millennials now outnumber baby boomers, and the influence of an estimated 83 million Americans has proven to be lucrative for companies that have connected with this consumer base. The hospitality industry has continually shown resilience towards change. An industry that thrives on customer satisfaction has found great success in accommodating the modern day traveler through…

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Millennials and the Rise of Sustainable Travel

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Millennials now outnumber baby boomers, and the influence of an estimated 83 million Americans has proven to be lucrative for companies that have connected with this consumer base. The hospitality industry has continually shown resilience towards change. An industry that thrives on customer satisfaction has found great success in accommodating the modern day traveler through higher technology integration, eco-conscious systems, and even expanding restaurant menus to cater to an ever growing vegan and vegetarian communities.

Many hotels are using companies like Telkonet to integrate smart technology in their rooms to provide guests and owners with cost efficient, eco-friendly climate and lighting systems. Their products have been integrated in over 300,000 guest rooms with dividends continuing to pay off. The Crowne Plaza in Times Square adapted Telkonet’s EcoCentral systems in each of their 795 rooms and as a result have reduced annual HVAC runtime by 24% which translated into $58,799 in energy savings.

This efficiency is a result of a system based on Internet of Things software, cutting edge eco-friendly thermostats and lighting solutions, and remote access and control from mobile devices. Working in unison, this software detects discrepancies and malfunctions in HVAC equipment, facilitates the rotation of load balance in HVAC systems, along with the benefits of easy to use energy savings reports and task management.

The impact social and eco-conscious millennials are having is only expected to keep growing, according to SVP of Public Development and Sustainability from Nielsen, Grace Farraj, saying “Brands that establish a reputation for environmental stewardship among today’s youngest consumers have an opportunity to not only grow market share but build loyalty among the power-spending Millennials of tomorrow, too.”

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Spire Hospitality puts hotel IT, forecasting and AI under one executive

Spire Hospitality puts hotel IT, forecasting and AI under one executive

Spire Hospitality launched a Strategic Asset Performance division on Sept. 30, led by newly promoted SVP Shozib Khan. He now oversees IT, financial planning, hotel systems, hotel resources and transitions, brand resources, AI strategy and owner partnership. The org chart is the news. For hotel owners, the test is whether earlier forecasts become earlier action at their properties.

  • 01Spire's stated problem is turning data into action, since it says hotel companies already have more data and technology than ever. That puts the measure of the new division in decisions made earlier, with dashboards a secondary concern.
  • 02The most concrete lever for owners is executive oversight for selected hotels that need extra attention. What triggers that oversight decides when senior help reaches a given property.

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AI Hospitality Group, a Dallas startup led by former Remington Hospitality CEO Sloan Dean, launched with $7.5 million to manage hotels using AI agents instead of selling software. It targets at least 500 basis points of gross operating profit margin within six months of taking over a hotel. Owners would judge it on the P&L.

  • 01AIHG sells hotel AI as a management contract, taking over the P&L instead of selling software.
  • 02At least 500 basis points of gross operating profit margin within six months of takeover is the stated target, a concrete benchmark owners can hold any AI-led operator to.
  • 03The results so far come from three California design-partner hotels. The signal to watch is the first signed management agreements beyond those partners, and what those properties report at the six-month mark.

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Nobu's San Juan hotel keeps it to 50 rooms and leads with the restaurant

Nobu's San Juan hotel keeps it to 50 rooms and leads with the restaurant

Nobu Hotel and Restaurant San Juan is a 50-room project slated to open in 2028. With a street-facing Nobu restaurant and bar plus a rooftop lounge and bar, the plan positions food and beverage to shape first impressions and public life.

  • 01At 50 rooms, Nobu’s San Juan property is small enough that its street-level restaurant and rooftop bar are likely to do most of the work of defining it.
  • 02Nobu has 20 hotels open and nearly 30 more projects in the pipeline, so its development book is already larger than its operating portfolio.
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