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What Hotels Are Doing to Stay Fresh in 2019

Hospitality is one of the most innovative industries in modern day. The sector has seen gradual but consistent growth in the last decade, and that trend will likely continue. Since supply is high, so is competition, which drives much of the evolution currently taking place. The new trends manifest themselves in various areas, but two…

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What Hotels Are Doing to Stay Fresh in 2019

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Hospitality is one of the most innovative industries in modern day. The sector has seen gradual but consistent growth in the last decade, and that trend will likely continue. Since supply is high, so is competition, which drives much of the evolution currently taking place. The new trends manifest themselves in various areas, but two have the opportunity to be the winners of 2019.

The hotel lobby is less lobby and more living room these days, offering both privacy and engagement with others, or the best of both worlds. Operating as the heart of the hotel, the lobby is a place to not only connect gadgets, but also connect to other guests or those with whom people are traveling with. Interior design is trending toward homey but useful, and the environment feels more open but with plenty of hideaway areas. Eco-friendly potted plants in lieu of permanent dividers are often used to create these nooks to allow for intimacy in the midst of utility. These personalized environments usually also cater to the desire to explore, in essence revolutionizing the lobbies of the past.

While home-away-from-home drives the living room-lobby movement, the opposite appears to have birthed this next trend. It seems pointless to travel without soaking up some local color. Even when visiting a city for business, a little pleasure can rejuvenate the business traveler. That is why hotels of today are integrating the guest experience with the local culture. The thinking behind this innovation is in part that that the local touch can create a unique ambiance for guests, regardless of their purpose for the hotel stay. The hotel is becoming a pivotal piece of an overall experience for its guests, offering spa services and lending gadgets to guests in need. Many new hotels are partnering with local businesses and artists to construct a miniature version of the city and all its character.

Hotels will likely continue to have slow but steady growth on paper, but the industry is evolving at lightning speed when it comes to design and amenities. With millennials as the most frequent visitors, experience is everything for the hotel who wants to succeed. And while technology is central to much of the modern hotel upgrades, the driving force is less tech-oriented and more personalized for some of today’s trends.

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If a competitor's move triggers your rate change, that is market-based pricing, not dynamic

If a competitor's move triggers your rate change, that is market-based pricing, not dynamic

Lighthouse writer Joe Hanly published a ten-strategy hotel revenue management guide on Hotel News Resource on September 8, ranking real-time dynamic pricing first. Its most useful content is a test: a hotel whose rate changes mostly follow a competitor's move is running market-based pricing, whatever it is called internally. A companion explainer says audit the compset and rate plans first.

  • 01Market-based and dynamic pricing both watch competitors; the line Lighthouse draws is whether a competitor's rate is the trigger or one input alongside local events, booking pace and market trends.
  • 02Properties that have gone years without a structured rate-plan review often carry more active plans than anyone tracks, and those legacy floor rates and stay restrictions sit under any pricing engine layered on top.

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STR said summer 2025 was the weakest in four years so far

STR said summer 2025 was the weakest in four years so far

STR said summer 2025 was the weakest U.S. hotel summer in four years: as of an Aug. 22 weekly report (with two weeks left), hotels had sold 1.4 million fewer room nights than summer 2024 and top 25 market weekday RevPAR was down 2.3% in mid-August. STR said business travel plateaued while leisure held up weekends. Hotel Dive reported widespread U.S. RevPAR growth in Q1 2026, making 2025 the comparison base.

  • 01Weekday performance is the cleaner read on corporate demand: in the week ending Aug. 16, 2025, top 25 market weekday RevPAR fell 2.3%, per STR; in that same STR update, non-metro and rural areas posted a 0.7% full-week RevPAR gain.
  • 02The 2025 demand loss was concentrated, not spread evenly: STR traced 45% of the economy-class decline to 10 markets, with Houston and Las Vegas alone near a quarter of it, so a national average can hide a very different local picture.
  • 03The gap between occupancy on the books and occupancy actually realized, flagged by CoStar in Las Vegas, Houston, Philadelphia and Orlando in June 2025, is a sharper thing for a revenue manager to track than headline RevPAR.

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Aimbridge's LIFT tool flags hotel staffing gaps before the financials do

Aimbridge's LIFT tool flags hotel staffing gaps before the financials do

Aimbridge Hospitality has rolled out LIFT, an in-house labor tool, portfolio-wide. It puts forecasting, scheduling and on-floor actuals into one view, and pilot hotels saw the largest productivity gains in housekeeping and laundry. For owners, Aimbridge positions it as a way to spot staffing variance sooner than waiting for month-end financials.

  • 01Hotel Business describes LIFT as a proprietary tool that Aimbridge has launched across its own portfolio, which turns labor analytics into a point of comparison between third-party operators.
  • 02Housekeeping and laundry were where pilot hotels saw the biggest productivity gains, which suggests demand-driven scheduling tools have the most room to act in departments where daily workload swings with occupancy.
  • 03Aimbridge has not published numeric pilot results; the signal to watch is whether it releases labor-cost or GOP flow-through figures from the full rollout, which would give owners a real benchmark.

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