Consider APIs as part of your fiber network management strategy

 

Guests Michael Measels, Vice President of Product Management at 3-GIS, and Matt Sherrod GTM Americas Service Provider, from Blue Planet, joined Host Hilary Kennedy to discuss customers’ desired shift from traditional models of fiber network management to open systems.

The desire for openness is driven by its ability to deliver complex services faster, generate increased revenue, improve customer experience, and facilitate faster subscription growth.

Another driving factor is a newly educated customer base. Closed systems are no longer able to provide the necessary throughput. Now, communication service providers (CSPs) who are not top-tier providers want to know that APIs can connect to downstream systems. Measels stated, “The market has come on saying we must have more connectivity with APIs.” He added, “Customers are coming to the table in a more informed way.” Increased customer knowledge has raised expectations for service value and reliability. Sherrod added, to be able to meet these new expectations “you really need a set of integrated GIS and inventory.”

When CSPs attempt to manage a fiber network with siloed apps, inefficiency, and poor customer support result. “Without an openness, without APIs to share that info, they would just be stuck in silos trying to throw manpower to solve a problem and you simply can’t do that when you’re a market that has to scale this efficiently,” Sherrod explained. Open APIs allow visualization of services that depend on specific cable routes. Because of this, traffic rerouting can repair a link without impacting others.

Measels believes, “The future is already here in terms of expectations from customers [CSPs] in the market.” He continued, “There are data silos that exist today, and getting the data to systems that can interoperate data is the most important thing moving forward.”

To listen to this episode or to find more, look for Fiberside Chat on Apple iTunes.

Follow us on social media for the latest updates in B2B!

Image

Latest

innovations in healthcare
Innovations in Healthcare: A Discussion with Dr. Craig Joseph at HIMSS 2024
May 24, 2024

Innovations in healthcare were easy to spot at the recent HIMSS 2024 conference. Healthcare Rethink’s Brian Urban caught up with one of those innovators for a live discussion at HIMSS 2024. podcast, Their conversation opens a window and dialogue into the cutting-edge trends reshaping healthcare technology today. This episode features Dr. Craig Joseph, the…

Read More
Preventing burnout
Achieving Professional Growth and Preventing Burnout: The Importance of Time Management and Support Networks in a Fast-Paced World
May 23, 2024

In today’s fast-paced world, balancing professional growth with personal well-being is more crucial than ever. With the rise of remote work, digital transformation, and the constant hustle culture, finding this balance has become a significant challenge for many. A survey conducted by Deloitte suggests that a whopping 77% of professionals experience burnout at work….

Read More
Fan-Centric Business Transformation
Prop Room
May 23, 2024

In this episode of the Fans First series, Jesse Cole, the mastermind behind the Savannah Bananas, shares with us that in the vibrant world of marketing, creativity knows no bounds—a philosophy embodied by a prop room and studio teeming with eclectic costumes and outlandish ideas. This creative hub, seemingly disconnected from conventional themes like bananas,…

Read More
Ace Gardner and Jacob Lewis discuss NIL Deals and Transfer Portals
NIL Deals and Transfer Portals are Also Impacting College Staff and Their Roles
May 23, 2024

College sports is undergoing a significant transformation with the advent of Name, Image, and Likeness (NIL) rights and the increasing prevalence of transfer portals. These changes are reshaping how college staff operate, presenting both opportunities and challenges. With the rise of NIL deals and transfer portals, understanding the behind-the-scenes impact on college coaching staff…

Read More