Growth Pains: Standardizing Process and Procedures for a Robust IT Asset Management Program

January 1, 2023

In this episode of the Hitchhiker’s Guide to IT Podcast, host Michelle Dawn Mooney discusses the challenges and strategies for building a robust IT Asset Management (ITAM) program with special guest Ian Silver, the ITAM manager for the Flynn Group of Companies. They delve into the definition of ITAM, which involves managing technology assets throughout their lifecycle, from procurement to retirement. They emphasize the importance of standardizing processes and procedures to overcome the challenges posed by fragmented tribal knowledge within organizations.

Silver shares insights into the first steps organizations should take to improve their ITAM practices, emphasizing the need to identify the specific problem they are trying to solve. He advises against letting tools dictate objectives and stresses the importance of clarity and focus.

The conversation highlights the significance of setting interim milestones and using reporting to track progress and measure success. Silver suggests tackling ITAM improvements incrementally and being patient with the process. He explains that productivity may initially decline as new standardized approaches are introduced but assures that the long-term benefits are worth the short-term trade-offs.

Listeners are encouraged to reach out to Ian Silver on LinkedIn for further assistance or questions regarding ITAM. Overall, the episode provides valuable insights into the challenges, strategies, and key considerations for organizations aiming to enhance their IT Asset Management practices.

Recent Episodes

View episode

  Even as the Internet of Things (IoT) and IoT use cases weaves its way into the fabric of our daily lives, public trust remains a major roadblock in its widespread adoption. With the National Institute of Standards and Technology (NIST) trying to explore safer IoT strategies, there may be a way around this roadblock […]

Smart Device Integrations
View episode

  In the age of chef-driven restaurants and boutique hotels, interior design is evolving from bland, beige spaces to vibrant and personalized aesthetics. Designers like Andrew Alford are leading this trend, infusing spaces with local art, colorful furniture, and unique collections. As this shift takes place in public venues, homeowners are increasingly inspired to bring […]

IoT in healthcare
View episode

  If the U.S. wants to accelerate adoption, looking at IoT in Healthcare and untapped areas of potential may be the perfect place to start. The National Institute of Standards and Technology (NIST) recently called for feedback on the progress of a federal working group dedicated to the strategic pillars of Internet of Things (IoT) […]