Honeywell Unveils Generative AI Tool: Maintenance Assist

Honeywell Unveils Game-Changing Generative AI Tool: Maintenance Assist

In a recent announcement that has stirred the waves of innovation across the logistics and warehouse automation industries, Honeywell’s CMO Kevin Graebel unveiled a groundbreaking development in AI technology at MODEX 2024. Honeywell, a name synonymous with pioneering technological advancements, is taking a significant leap forward with the introduction of their generative AI tool, dubbed “Maintenance Assist.”

At the heart of this revelation is the convergence of decades of Honeywell’s expertise in warehouse automation equipment and the cutting-edge capabilities of generative AI. Maintenance Assist is not just another AI tool; it is a comprehensive knowledge repository built on a large language model that has been meticulously fed with an extensive array of Honeywell’s proprietary data. This includes decades of knowledge-based articles, user manuals, and logs from technical support calls.

The essence of Maintenance Assist lies in its ability to facilitate plain text conversations with users, providing them with swift and accurate troubleshooting guidance. This innovation is particularly beneficial for new employees stepping into roles vacated by retirees, offering them immediate access to decades of invaluable knowledge and expertise. Imagine the efficiency of having a virtual tech support resource readily available in your pocket, capable of guiding you through troubleshooting steps with straightforward text commands.

Kevin Graebel emphasized the internal testing phase of Maintenance Assist, highlighting its effectiveness in accelerating problem resolution for Honeywell’s technical support teams. This not only enhances the accuracy of troubleshooting efforts but also significantly reduces the time required to address issues. The vision for Maintenance Assist extends beyond internal use, with plans to make this revolutionary tool available to Honeywell customers, empowering them to leverage this technology for their operational needs.

As MODEX 2024 unfolded, Honeywell’s introduction of Maintenance Assist underscored the company’s commitment to driving innovation and efficiency in the logistics and warehouse automation sectors. This generative AI tool stands as a testament to Honeywell’s forward-thinking approach, promising a future where knowledge and expertise are seamlessly integrated into the fabric of technological solutions.

Check out #MODEX2024 and #GettingSmart for more updates on this transformative technology and follow #HoneywellInnovation for insights into how Honeywell continues to redefine the boundaries of what’s possible in the realm of industrial automation and AI. #GenerativeAI #WarehouseAutomation #TechInnovation #HoneywellMaintenanceAssist brings a new era of efficiency and knowledge accessibility to industries worldwide.

Follow us on social media for the latest updates in B2B!

Image

Latest

pillars
Discovering Your Guiding Pillars: Aligning Ambition with Wellbeing for a Purpose-Driven Career
October 28, 2025

Success without sacrifice—that’s what more leaders are striving for. As burnout rates climb among high-achieving professionals balancing leadership, entrepreneurship, and family, the question of how to build sustainable success without sacrificing health or identity has never been more timely. Gallup’s research shows that burnout is far from rare: roughly three-quarters of U.S. employees say…

Read More
HR Like a Boss
HR Like a Boss: Building Purpose-Driven, People-Focused, Profitable Teams
October 28, 2025

HR teams are navigating the tension between technology and empathy, discovering new ways to lead with purpose while keeping people at the heart of every transformation. Artificial intelligence, automation, and hybrid work models are rapidly reshaping workplace culture, pushing HR to evolve from administrative oversight to true strategic leadership. As a recent SHRM report…

Read More
appreciation
When Recognition Feels Real, Culture Thrives: The Quiet Power of Genuine Appreciation at Work
October 27, 2025

Employee appreciation is getting a much-needed rethink. Between hybrid teams, retention pressures, and a rising demand for authenticity at work, HR leaders are being asked to prove that recognition isn’t just a line item. According to Gallup, employees who feel they receive the right level of recognition are four times more likely to be…

Read More
benefits costs
External HR Support Can Help Small and Midsize Businesses Manage Rising Benefits Costs and Compliance Complexity
October 27, 2025

Healthcare costs are surging, and compliance landscapes are growing more complex across state lines. HR professionals are forced to rethink how they support both their people and their business strategy. Rising benefits costs, multi-state compliance, and talent retention pressures have converged to make HR one of the most critical and complex functions for small…

Read More