Industry Experts – Visual Matrix
In an industry defined by warmth, service, and personal connection, the idea of embracing artificial intelligence might seem counterintuitive. But in reality, AI isn’t replacing the human touch — it’s making it stronger. As hotels face mounting pressure from rising labor and supply costs, shrinking profit margins, and an increasingly tech-savvy guest base, innovation isn’t…
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Hospitality
Navigating Change: Phil Payne on Hospitality, Technology, and Resilience
In an era defined by digital disruption and ever-shifting consumer expectations, the hospitality industry has found itself at a crossroads. Technology has rapidly reshaped the way hotels operate, from property management systems to guest engagement tools. But no matter how advanced the software becomes, the core of hospitality remains human connection—a truth the pandemic underscored…
Hospitality
Empowering Hospitality: Chris Trick’s Insights from a Career in the Industry
In a world where travel is more dynamic and data-driven than ever, hospitality brands are under pressure to deliver both personal connection and technological innovation. As guests expect seamless digital experiences alongside authentic service, hotels must strike a balance between warmth and efficiency. This shift isn’t about replacing human interaction with machines—it’s about using tech…
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AI in HVAC Speeds Up Troubleshooting, Automates Training, and Connects Techs to the Right Data Instantly
Artificial intelligence is rapidly transforming field service operations across skilled trades, and HVAC is no exception. AI in HVAC is reshaping how technicians access information, troubleshoot systems, and stay productive on the job. As the industry faces an ongoing labor shortage and rising equipment complexity, the need for smarter tools is urgent, especially as…
Beyond “How Are You?”: Creating Meaningful Connection That Fuels Professional Growth
What happens when we stop asking surface-level questions and start having conversations that actually matter? Everyday greetings like “How are you?” often miss the chance to spark a genuine and meaningful connection. Research suggests that authentic connection boosts employee engagement and retention, with studies showing that employees who feel recognized and genuinely valued are…
Shaping the World of Education: The Broadband Industry’s Impact on Academia, Part 1
In this episode of Wavelengths, the Amphenol Broadband Solutions podcast, host Daniel Litwin sits down with Chuck Girt, Chief Technology Officer at FiberLight, to explore how broadband innovation is shaping the future of education. As schools embrace 1:1 devices, cloud-based curriculum, and even emerging AI-driven learning tools, their networks are under more pressure than ever….
College Football’s AP Poll: Should Voter Rights Be Revoked?
The early weeks of college football are once again putting the AP poll under a microscope, with a controversial ballot sparking debate over voter accountability and the disconnect between initial rankings and on-field performance. At the same time, financial pressures are reshaping both college and pro football, from coaching buyouts to roster strain created by…
