King County Rescues: Told by the People Who Live It
King County Search and Rescue (KCSAR) is navigating significant communication challenges in the rugged terrain of the North Central Cascades. As search and rescue operations often require coordination across difficult and remote areas, enhancing remote search and rescue communications is critical. Erik Swanson, the Operations Leader at KCSAR, provides insights into how the team…
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King County Rescues: Told by the People Who Live It
Training and Communication Tools Enhance Search and Rescue Efforts
As search and rescue operations become increasingly vital in the challenging terrains of the I-90 corridor in Washington, the focus on advanced and reliable training and communication tools is more critical than ever. Nathan Lorance, President of King County Search and Rescue, provides an in-depth look at the rigorous training programs and technological advancements…
King County Rescues: Told by the People Who Live It
Lost and Found: Inside Search and Rescue Operations
In the rugged and often treacherous terrain of the North Central Cascades, search and rescue operations are a vital lifeline for those who find themselves lost or injured. Erik Swanson, Operations Leader, and Nathan Lorance, President of King County Search and Rescue, share their experiences and insights into the complexities and challenges of these…
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PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Inclusive Care
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…
