Knowledge 2024 – Thirdera
The retail landscape is undergoing a transformative shift where customer expectations, operational efficiency, and technological innovation are colliding. Today’s retailers aren’t just looking for software—they’re seeking solutions that empower store associates, streamline operations, and ultimately, enhance the in-store customer experience. According to industry leaders, the future of retail isn’t in call centers or paperwork—it’s on…
Latest
Business Services
Foundational Excellence Fuels GenAI Success — A Thirdera Generative AI Perspective
In the evolving landscape of enterprise technology, generative AI stands poised to redefine how businesses operate — but only if it’s built on the right foundation. Thirdera, now part of Cognizant, is at the forefront of integrating GenAI into the ServiceNow ecosystem, leveraging their deep research and platform knowledge to develop impactful AI solutions. As…
Business Services
Cybersecurity Hardening: Thirdera’s Unified Approach to Enterprise Vulnerability Management
In an era where digital ecosystems are sprawling and threat vectors continue to multiply, organizations need more than isolated security fixes—they need holistic hardening strategies. Vulnerability response is no longer just a patch-management task; it now spans infrastructure, cloud, AppSec, SaaS, and even overlooked systems hiding in the shadows. Thirdera’s “Cybersecurity Hardening” offering, currently undergoing…
Business Services
Better Together: Thirdera and Cognizant Forge a New Era of Enterprise Innovation
In today’s digital-first world, businesses are under pressure to transform faster, smarter, and more strategically than ever. The merger of Thirdera and Cognizant marks a pivotal moment in the ServiceNow ecosystem—one where platform mastery meets industry intelligence. By combining Thirdera’s elite ServiceNow capabilities and talent development engine with Cognizant’s global scale and deep vertical expertise,…
Latest
Aligning People, Process, and Innovation Creates a Revenue Growth Strategy Built for Long-Term Impact—Not Just Quick Wins in High Trust Industries
Law enforcement agencies are under growing pressure to investigate faster, operate smarter, and serve increasingly complex communities. Yet many still rely on legacy systems that slow progress. Private sector partners are stepping in, offering tools that bridge this divide using a focused revenue growth strategy that balances speed, trust, and long-term impact. A recent…
How Human-Centered Design Led to a Startup Accelerator for Education: A Conversation with Transcend Network’s Co-founder Michael Narea
The convergence of human-centered design and education innovation is reshaping how edtech ventures emerge and scale. As AI enables hyper-efficiency and bootstrapped entrepreneurship becomes more viable, the real differentiator is empathy—founders who listen deeply to users before building solutions. A McKinsey study of 300 public companies found that design-led organizations significantly outperformed their peers, with…
AI-Powered Care Navigation Reduces Healthcare Spend and Improves Patient Access
The U.S. healthcare system is strained by rising costs, uneven quality, and fragmented care navigation. Employers are bearing the brunt, spending more without always securing better care for their teams. According to the RAND Corporation, one effective strategy is to “change their network and benefit designs to encourage patients to use lower‑priced, higher‑value providers…
Building the Wireless Future: Low-Power IoT, Edge Computing, and the End of the Gs
As the global race to 6G heats up, telecom providers, governments, and tech companies are investing billions to advance the next generation of hyperconnected infrastructure. European operators urge regulators to release more spectrum to stay competitive, while U.S. programs like the USDA’s ReConnect have funneled over $1 billion into rural fiber backhaul. Meanwhile, companies like…
