Nothing but the FAQs

As climate events grow more extreme and critical infrastructure becomes increasingly digitized, utilities and emergency services must stay connected in the most remote and vulnerable locations. In 2024 alone, Verizon Frontline responded to over 1,500 deployment requests from more than 800 entities, a testament to the rising demand for fast, portable, and reliable communication technology….

As energy providers accelerate digital transformation in response to grid modernization and growing connectivity demands, Fixed Wireless Access (FWA) has emerged as a viable alternative to legacy wireline solutions. According to the U.S. Energy Information Administration, electric utilities will need to invest more than $140 billion through 2030 to upgrade transmission and distribution infrastructure —…

At the 2025 Distributech trade show in Dallas, the focus wasn’t just on the latest in energy infrastructure—it was also on the invisible front line of utility operations: the contact center. With customer expectations rising and regulatory pressure intensifying, utility companies are discovering that outdated voice systems are no longer just a nuisance—they’re a liability….

As the energy grid modernizes and digital transformation reshapes utilities, private wireless networks (PWNs) are emerging as critical infrastructure. The shift to 5G and edge computing is driving new use cases like real-time distribution automation and advanced metering—applications that demand ultra-reliable, low-latency connectivity. According to a recent Deloitte study, nearly 50% of utilities are actively…