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As the summer season approaches and leisure travel picks up, it’s essential for properties to optimize their revenue potential through ancillary services. However, with a limited labor force available, leveraging the right technology becomes paramount in maximizing profitability. This holds especially true for independent operators who must carefully assess their property’s unique characteristics. Different guest…
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Is Your Hotel Leveraging Technology to Do More with Less?
In the fast-paced world of hotels, technology plays a crucial role in providing an exceptional guest experience. To ensure effective utilization of your investment, there are five key points to consider. First, evaluate your tech stack to determine if it eliminates tasks and creates time savings rather than becoming a burden. Second, leverage technology to…
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The Right PMS Partner + Open APIs Can Elevate a Hotel’s Operational Success
In the fast-paced world of hospitality, finding the right Property Management System (PMS) partner can make all the difference in a hotel’s operational success. A recent video highlights the transformative power of combining the right PMS partner with Open APIs (Application Programming Interfaces) to elevate a hotel’s operations. By choosing a PMS partner that offers…
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Canary Technologies and Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Canary Technologies and Maestro PMS have joined forces to offer hoteliers a comprehensive solution to meet the changing needs of guests and address operational challenges. This collaboration brings together the expertise of both companies and allows for a seamless integration between their systems. With this integration, Maestro PMS customers gain access to Canary’s guest management…
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How Cross-Team Collaboration Becomes the Difference Between Failure and Recovery
In modern software organizations, success is often measured by what happens when carefully laid plans suddenly unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-risk moments where even a small oversight can threaten months of work. When failures strike at these critical junctures, teams are forced to move beyond playbooks and into…
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…
Field Service Growth Depends on Leading With People, Not Just Technology
Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…
