Insights From ISC West 2024: Embracing IT as the New Decision-Maker in Banking & Security Integration

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At ISC West, banking & security integration was a hot topic. With cloud and AI advancements bringing forth new solutions, IT is fast becoming the new decision-maker.

How can institutions leverage these technologies to comply with regulations and enhance market-specific functionalities? Jim Moran, the VP of PMG & PH at Verint Systems, posits the necessity of a nuanced understanding of market needs and the creation of robust partnerships to drive functional innovation tailored to customer value.

“It’s important for them to be here to understand the trends, to see what’s happening in the industry, and then work with technology partners to bring real value to our customers and really translate that into all the noise of AI and cloud and what really matters to our customers,” Moran said.

Article by James Kent

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