InfoComm Speaker Dr. Ann Earon Reflects on Yearly Changes at Conference

Dr. S. Ann Earon, President, Telemanagement Resources Int’l Inc. and founding Chairperson of IMCCA, stopped to talk with us at about some emerging trends and her role in this year’s InfoComm. She gave us some great insights into what’s emerging in the AV Market, and some surprises she’s found throughout the show.

“I think the surprise is that we’re finally getting it. I think that video is becoming a no longer ‘nice to have’, it’s a necessity to have. I think everyone is getting to the point now where they don’t look at video conferencing, per say, but all of the collaboration that goes around it. ‘How can I communicate best with people using my AV, my IT, using my rooms and my technology?’”

Dr. Earon also gave three classes during her time at InfoComm, including an Emerging Trends day, an AV and IT presentation, and the State of the Industry Lunch and Learn.

“I want them [my audience] to understand the end-user. I want them to not only push technology, and what’s happening and what’s great, but to think about the audience,” She said.

Dr. Earon says there is a huge disconnect between the end-user and the organizations in business, academia and government.

“Businesses are moving very fast, and the people handling the technology can’t keep up with the business. So, I think they need to step back and say ‘what do the end users really need?’, and be more attune to the end user requirements, more than the technology requirements,” she said.

The strides from last year’s event to this year’s event show some shifts in the industry, from implementing video practices in business, to artificial intelligence within the AV industry.

“I think with regards to the AV space, all of the consumers are looking for the best way of doing things most efficiently and effectively. We’ve always had the silos of: education, government, healthcare and that’s not going to change. I think they’re all looking for the best way to communicate with our audience,” Earon believes.

Follow us on social media for the latest updates in B2B!

Image

Latest

business
How Thoughtful Experience Design Leads to Better Business Outcomes
February 1, 2026

Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…

Read More
client
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
January 31, 2026

Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…

Read More
Salesforce
Salesforce Works Best When Informed Judgment Comes First
January 31, 2026

Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…

Read More
customer advocacy
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
January 31, 2026

Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…

Read More