Mission Critical: Systems For Quality Control to Sustain Culture and Growth

Danny Sasseville has been with Constant Technologies for 23 years. Originally an architect and structural engineer for the company, he’s now the VP of Project Engineering.

Sassevillle joined host Lukas Cox to talk about implementing systems for quality control, the benefits of these systems and his experience with them at Constant Technologies.

After the company evolved into the AV space, Sasseville moved to AV design. He said that his background is actually a benefit and that the projects he works on have more to do with architecture than engineering.

One way that Constant Tech sustains its culture and grows as a company is by being purpose-driven. Making sure everyone is informed and on board with the overarching mission is important.

Sasseville said that he and his engineering team developed their quality control system from the ground up. They took in many different perspectives to make sure anyone involved in the process can fully understand and implement their drawings.

He said that the company has started a new position for quality control: a Director of Installation services. This position oversees all installations, making sure every action is done the same way for every project and process.

The goal of the position, said Sasseville, is to implement and “follow a systematic sense of rules.”

Sasseville said that making sure all departments are involved in what’s going on in a project is “vital to our success.”

For the latest news, videos, and podcasts in the Pro AV Industry, be sure to subscribe to our industry publication. A new episode of the Pro AV Show drops every Thursday.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Salesforce
Salesforce Works Best When Informed Judgment Comes First
January 31, 2026

Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…

Read More
customer advocacy
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
January 31, 2026

Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…

Read More
partnership
CG Infinity’s Salesforce Practice Excels When Partnership Drives Outcomes
January 31, 2026

Meaningful work often comes from shared success, where customer outcomes and team outcomes are closely connected. At CG Infinity, this mindset shapes how client relationships are approached—not as transactions, but as partnerships built on collaboration, trust, and mutual accountability. The focus goes beyond delivering a solution to working side by side with customers, exchanging ideas,…

Read More
CG Infinity
CG Infinity’s Salesforce Practice: Built for Adoption, Execution, and Results
January 31, 2026

Pooja Arya, VP of Delivery and Technical Solutions Leader at CG Infinity, reflects on a recent Salesforce engagement that exemplified what meaningful delivery looks like when execution, alignment, and outcomes come together. The project involved a full Salesforce implementation spanning Sales Cloud, Service Cloud, and Marketing Cloud, and was delivered on time despite significant technical…

Read More