Allowing Inspiration to Grow from Intuition: How Inner Guidance Drives Real Career Growth

In a workplace culture increasingly shaped by rapid change, rising expectations, and new definitions of leadership, professionals are redefining success beyond titles and output. Empathy, intuition, and inner alignment — once seen as intangible “nice-to-haves” — are now emerging as competitive advantages. As recent workforce studies show that human-centered leaders drive higher engagement and retention, the question becomes clear: how do we cultivate these qualities in real time, in real workplaces, and in real moments of pressure?

In this episode of Professional Quotient, host Jason Winningham sits down with Jay Berrien, an operations leader in the construction industry whose career has spanned sales, corporate coaching, culture consulting, and business operations. Jay shares how empathy — once dismissed as a “soft spot” — became one of Jay’s most powerful forms of professional equity. Jay opens up about advocating for others in high-stakes rooms, navigating bias as a Black professional in corporate spaces, and learning to trust that inner being, even when it meant taking the less conventional path.

Jason and Jay explore how inner work, intuition, and creativity (including voice journaling and painting) fuel sustainable careers, not just impressive resumes. Jay also offers encouragement to early-career professionals feeling the pressure to “have it all figured out” — including a vivid warning about climbing your way to the top of the wrong building.

Key highlights from the discussion…

• Empathy as a leadership asset: How embracing authentic sensitivity became a cornerstone of Jay’s leadership approach and a powerful form of professional equity.

• Courage through inner alignment: Jay reflects on moments of advocating for others in executive settings and the deep internal grounding required to speak up in challenging spaces.

• Sustainable growth through inner work: From journaling and walking to painting and voice recording, Jay outlines personal practices that support resilience, clarity, and consistent PQ development.

Jay Berrien is an operations leader in the construction industry with a background in sales, coaching, product operations, and cultural consulting. Jay holds a bachelor’s degree from Marshall University and a master’s degree from the University of Colorado. Known for a people-first operational approach, Jay emphasizes empathy and intuition as core elements of effective professional environments.

If you’ve ever wondered how to turn compassion, courage, and self-trust into real professional equity, this conversation is for you.