Explore the Eight Biggest Challenges of Retail and How to Solve Them

Retail is a complex business; it needs support from technology that improves the customer and associate experience. With the development of ThinkTime, retailers now have a platform they can rely on to overcome their biggest challenges. Here’s a list of the challenges and how you can overcome them, featured in our new whitepaper.

Challenges in Retail:

  • Lack of consistent execution at all levels

Consistency across every location is difficult and often faces pitfalls due to poor communication. This means information gets distorted, and the execution of consistency fails. But with ThinkTime, businesses can realize clear communication streams from corporate to associates.

  • Lack of real-time visibility on status of work

Problems accessing real-time data can impact operations. You need a software solution that delivers data that is timely, trackable, and meaningful.

  • Stores are overloaded with work they can’t complete from corporate

When workers are overwhelmed, their productivity can actually drop; however, more retailers need to do more with fewer bodies, so leaders need to be able to visualize the impact of schedule work weekly, balance the load through better workflows, and make prudent decisions that keep employees engaged.

  • Communications and tasks aren’t personalized

To better engage employees, communication should be personalized. With ThinkTime, associates have a tool that allows them to see what’s important to them based on their location, role, and profile.

  • No validation that work is done correctly

Checks and balances keep your business running smoothly, so you need a tool that allows managers to require validation of tasks by employees and enables them to do so with photos. Then they can be accepted or rejected to ensure quality work.

  • Task requests to the field are unsupported

Your associates must have access to information to meet the needs and expectations of customers. Offering them access to a knowledge base, support groups, and task integration can be key to remediating this problem.

  • Store tasks are scheduled weeks in advance, not in real-time

Real-time tasks pop up every day and need to be integrated into your schedules. Having a software platform that allows for this will assure optimal performance.

  • Lack of mobile communications and over-dependence on email

Email communication can be easily lost in the mix, but by allowing workers to use mobile devices, they can access information faster and deliver the best results.

Learn more about each challenge and how ThinkTime has the solutions for them by reading the complete whitepaper located here.

Follow us on social media for the latest updates in B2B!

Latest

2024
Mark Tina Envisions Differences to the Verizon Partner Network in 2024
December 1, 2023

In the dynamic telecommunications landscape, Verizon’s Partner Network continues to evolve, adapting to new trends and opportunities. For another segment featuring Mark Tina, VP of Indirect Channel Distribution and Channel Chief at Verizon Business Group, he explores exactly what types of significant changes and advancements the Verizon Partner Network will see in 2024. In this […]

Read More
verizon business group
Mark Tina Explores the Importance of Partners in Verizon Business Group Success
December 1, 2023

A special episode of The Verizon Partner Network focuses on an examination of an industry marked by fierce competition and rapid innovation. But most importantly, how the role of partnerships in a company’s success is increasingly vital. Mark Tina, the VP of Indirect Channel Distribution and Channel Chief at Verizon, details why partners are essential […]

Read More
aspects
Mark Tina Highlights Three Pillars of Success in Verizon’s Partner Network
December 1, 2023

For a continuation episode of The Verizon Partner Network’s special segment with team leaders, Mark Tina, VP of Indirect Channel Distribution and Channel Chief at Verizon Business Group, joined again to outline the three top aspects that define the Verizon Partner Network and its approach to collaborative success. The video centers on Tina’s explanation of […]

Read More